Using h5p smart import creates multiple smart import folders after I moved the contents

Kim Hwee.S.136
Kim Hwee.S.136 Posts: 13 ๐ŸŒฑ
edited August 29 in Higher Ed / Postsecondary
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Ok, so I figured out smart import for h5p has a default folder where all the smart import goes into.

So I moved whatever that's been imported to other folders.
This is where the issue is - at normal user interface level, I don't see so many smart import folders but in the files management interface, therethere are so many non-existent smart import folders.

Can d2l or h5p folks provide a soludion for this?

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Answers

  • Piero.d.211
    Piero.d.211 Posts: 32 ๐Ÿค๐Ÿผ

    Hello, Kim, how are you?

    Thank you for reaching out to the Brightspace Community today! I have reached out to H5P to ask for the best workflow for this scenario.

    I understand that, as a solution, you would like to delete the empty "Smart Import" folders that were left behind after you moved the files elsewhere, is that correct?

    Thank you kindly,

    Piero de Sรก
    Bilingual Product Support Analyst

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  • Piero.d.211
    Piero.d.211 Posts: 32 ๐Ÿค๐Ÿผ

    Hello, Kim, how are you?

    I have heard back from H5P and they have informed that what is occurring with the folders is expected behaviour and that you may simply delete the empty folders.

    I hope you have found this information to be useful. Should you have any additional questions, please, don't hesitate to let me know, okay?

    Thank you kindly,
    Piero de Sรก
    Bilingual Product Support Analyst

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  • Kim Hwee.S.136
    Kim Hwee.S.136 Posts: 13 ๐ŸŒฑ

    Thanks !

    How do I delete the empty folders when I cannot view them in the system?

    These are all I have.

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  • Kim Hwee.S.136
    Kim Hwee.S.136 Posts: 13 ๐ŸŒฑ

    Adding on.. these folders are visible under the root when I click on 'Move' files, but not visible when I click on 'My Content'

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  • Ana.A.776
    Ana.A.776 Posts: 29 ๐Ÿค๐Ÿผ

    Hello Kim,

    Thank you for reaching out!

    In this case, you may find this H5P article helpful for the workflow you are trying to achieve: Manage Content โ€“ H5P

    Please keep us posted if this resource was helpful to complete your intended workflow.

    Kind regards,

    Ana

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  • Kim Hwee.S.136
    Kim Hwee.S.136 Posts: 13 ๐ŸŒฑ

    hi,

    The h5p article didn't address the issue I'm facing. The issue is not with the Content view, but with the 'Imports' UI view - I have deleted the empty folders from Imports view, after moving the contents to new folders, but the system still detects the default smart Import' folders (which cannot be seen in 'Imports' UI) in the dialogue screen that pops up to select the folders to move the content into.

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