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PowerPoints Unavailable
All of the sudden, instructors and students receive a "not authorized" message when attempting to view PowerPoint files within a course. The files are being distrubuted from the LOR, but there has never been an issue like this before. Does anyone have any idea what is going on? And how to fix this issue? Thank you in…
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Please hire neurodivergent user experience designers, D2L needs help
Currently, D2L is an accessibility quagmire and is currently so difficult to use that the process of elucidating all the things wrong with it would completely overwhelm me. If I feel like this, I'm certain other neurodivergent students are also experiencing difficulty. It is good that Brightspace is aware of web…
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Exporting class progress
Hi, I have a someone who is an admin in a specific course, as they need to be able to manage just that course, see who has enrolled and each individual's completion status. I can see the class progress page has all the information they need, however I can't seem to export it. They want to be able to run a report monthly to…
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Error 403 when creating a new user via API request
Hi, I'm trying to create a new user using a Postman request, but I'm getting error 403 (Forbidden). I already tested the whoami request and was successful (status 200); my username has all the credentials to create a user, and I'm using the scope "core:: user::" when creating the token. Is there something I am missing? I…
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Deleting Full Learning Groups
Hi Everyone, I am new to D2L learning platform as an Admin for my organization. We have several courses running via D2L and each course has multiple learning groups. A single learning group can have maximum of 200 learners. Once it's full, we need to open a new one each time. As a result, we have accumulated a lot of full…
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Activity feed disappeared
Hi, The activity feed disappeared for all roles. The activity feed widget is available, the homepage permission, and IMS configuration have not changed. Thank you,
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Text box lines not appearing when pasted into Brightspace
Hi all. I frequently use the text box feature inside Brightspace. Now, I use TextBlaze to insert a textbox with everything I need set up instead of making a new one on Brightspace each time. However, I have learned that the lines in the textbox, when shortcutted in, appear invisible to students. For example, I have a…
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Images cropping in learner view
Hi all, I'm new to brightspace, so please forgive me if I'm asking something obvious! I have these flip cards where the images look great in my view, but crop awkwardly in learner view. I tried manually resizing, resizing the source images, aligning to centre etc, all to no avail. See the comparison below:
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🏆 Community Spotlight: Terri Brown
Meet Terri, the Director of e-Learning at East Georgia State College. With experience using Brightspace as a student, faculty member, and administrator, she brings a well-rounded perspective to supporting her college community. Terri recently discovered the Quiz Printer widget through the Brightspace Community and is…
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Rendering of Word files in the marking user interface for assignments
Hi, We have come across a rendering issue with Word files in the marking user interface for assignments. A student submitted a Word document to an assignment in Brightspace. The marking user interface rendered the first two pages (cover page and first page of text) on top of each other, resulting in the lecturer not seeing…
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Insufficient scope to call API.Required: ltiv1p3:ags:readlineitem
Hello, I'm trying to manage grades in BrightSpace using a LTI Advantage 1.3 tool connecting to our in house software. I had success registering the app, deploying it, login, accessing course and user info using this as a base : Now I want to access AGS (Assignment and Grade Services). I used this resource to do build my…
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How to TAG a user/student within Discussions or Forums
I want to use the "@ mention" function within Forums and Discussions to tag a specific student. How can I do this, I've tried using the @ symbol but i do not get a list showing me the names of students when I do so…
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Do not see H5P assessment in gradebook & cannot Assign H5P to a category
Hello, I am unable to see a H5P quiz I made reflected in the gradebook. I have tried to see it in both my instructor profile as well as when "impersonating" a student role. I also do not see a pace where I can assign a category. I was able to save and insert after I created it and read on the help site that "If you're…
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Service-to-service authentication?
We want to automate some processes using the Brightspace API, without the need for a human to log in (because the automation process will be running on a server). Does Brightspace have a process for service-to-service (S2S) authentication? To reiterate, we need to integrate with Brightspace's API without user interaction,…
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Is there a way to save my work on a discussion forum in my classroom?
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Quizzes not selectable in Quiz Printer Widget
I'm trying to implement the Quiz Printer Widget which I saw in a recent email about Brightspace features. I was able to create the custom widget at the organizational level and add it to a course. But no quizzes are selectable in the Widget. For some reason the widget does not see the quizzes. I attached an image and the…
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API PUT to Course Offering Failing
I'm attempting to update a Course Offering to set IsActive to false. This is the record I'm attempting to update: { "Identifier": "745849", "Name": "Fall 2023 - Pharmacology I (NURS-3104-A-B)", "Code": "X2388082480198", "IsActive": true, "CanSelfRegister": false, "Description": { "Text": "", "Html": "" }, "Path":…
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What would cause a course topic's contents to suddenly stop displaying?
I have a content developer whose content in their course topics no longer display as expected. The attached image is what we're seeing. This was not an issue when the content was being developed. There are at least 9 topics that are suddenly not opening. Is this something I can fix as an admin?
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Embedding Assesments: H5P vs. Brightspace assesments
I just want to make sure I am not missing something regarding the embedding of assessments, primarily quizzes. I can insert H5P assessments right on the HTML "file" content page but when I use a brightspace quiz, it seems that I can only put it in the same module the HTML file page sits in, I can't embed within the HTML…
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New Quiz Evaluation Experience
Hello, My name is Brayden — I intern as a Support Service Desk over at Central New Mexico Community College (CNM). First, a little bit of back story: I have a colleague here at CNM who also works at another college… both colleges use Brightspace. Currently, the New Quiz Evaluation Experience is only in our DEV environment…