Multi-course Quick Eval

Jennifer.A.662
Jennifer.A.662 Posts: 4 🔍
edited October 31 in K-12
I have been removed as a teacher for several courses when they were transferred to other teachers. However, those classes still appear in my Multi-course Quick Eval. Below is an image of what I see. I do not teach any of these courses listed. I realize that I may filter out these courses, but the filter resets every time I refresh the page. Why are they still appearing?
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Answers

  • Subul.I.322
    Subul.I.322 Posts: 98 admin

    HI @Jennifer.A.662, thank you for reaching out to the Brightspace Community!

    Can you please share the screenshot again?

  • Hi @Jennifer.A.662

    Thank you for connecting with us!

    Could you please confirm whether you have been unenrolled from these courses in BrightSpace? To verify this, click on the waffle icon at the top right corner of the page and search through your list of courses. If you still see the courses for which you are no longer an instructor, it’s possible this may be causing the issue, and you will need to be unenrolled from them.

    If you do not see the courses listed within the course selector, I think it would be a good idea to have a support agent take a closer look at things.   

    Your first step is to connect with your school or organization’s Help Desk to create a support request.   

    If you’re not sure how to do this, email us at questions@community.d2l.com with the name of your school or organization and we can provide the contact details.    

    If you are the ASC/ Admin for your Organization, please refer to our documentation for how to log a Support case or request, and a member of our Support team will be happy to assist you. 

    Thank you!

  • Jennifer.A.662
    Jennifer.A.662 Posts: 4 🔍

    I am unenrolled as a teacher from these courses, but I am still a designer for all courses at our school. I have had courses transfer before with no issues. This is something recent. It has been confirmed that for these courses I was enrolled as designer, the course transferred to me so then enrolled as a teacher, course was transferred away from me so then unenrolled as a teacher, then enrolled as a designer.