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RSV file format
Hi Community I wonder if I could pick your brains? - I am in need of a wee bit of help I have set up a series of gradual release cases that the students work on in groups - this is fine, I have been doing this for ages! I am now adding this approach into our final year module with clinical rotations We have a series of…
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Creator+ practice questions in elements
Hi everyone - I'm working with a faculty member who wants to put the Creator+ practice questions inside a carousel so students can flip through them. I'm not seeing a way to do this in the carousel element setup itself - the text options don't seem to include an option to put in Creator+ practice questions, or to include…
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Arithmetic Questions, Precision, and Tolerance
I have an Arithmetic Question with Answer Precision set to 0 with enforce precision set to False, and with Tolerance for units set to 0.75. The correct answer is -44.423. My expectation is that any answer + or - 0.75 from that is within the tolerance. Which gives us the range from -43.673 to -45.173. Furthermore, since the…
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Resolving duplicate user accounts while preserving course progress/completion
We sometimes get duplicate learner accounts (email typos, multiple registrations, SIS mismatches). Fixing in the SIS often orphans data in Brightspace. Has anyone found a way to: Merge or otherwise preserve progress, grades, quiz attempts, and completion dates when consolidating accounts? Map/move artifacts from User A →…
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Quiz total in gradebook
I have a quiz where points per question are correct, but the gradebook total does not reflect the true quiz total. Can I correct this after students have started taking this quiz?
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quiz modification after submission
I modified a quiz question by adding an answer key after the quiz was taken by students. UBLearns replaced the original answered question with the new question that has no student responses. How can I restore the original question with responses?
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How can a Course Home module be force-applied across an organization's Brightspace environment?
My institution is working to create a consistent Brightspace experience for learners. The current reality for my institution is that course set-up is based on each instructor's preferences, effort, and knowledge of best practice in e-learning. To try and get all Brightspace courses on the same page, faculty were given a…
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Customer Spotlight: Intelligent Agents Series by Dr. Elizabeth Pearsall
We’re excited to introduce a new guided course on Intelligent Agents, developed in partnership with Dr. Elizabeth Pearsall, Assistant Provost for Teaching and Learning, American College of Financial Services. This course will help instructors and administrators move from awareness to confident implementation of Intelligent…
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docx File Preview
I don't understand why I cannot view in Preview mode from Assignments, student work saved as a docx file. Why does Brightspace change the formatting from a submitted docx file. Things like spacing, paragraphs, pagination, etc. is ALL different most of the time. I shouldn't have to download and use my hard disk resources to…
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Some of my assignments say they are overdue even though I have long turned in the assignment.
Is it me or brightspace?
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Create vs UPDATE to activate Disabled user account.
If I run a file to disable a user's account through IPSIS (DELETE action for that record), what would the difference be between running a file with a Create vs an UPDATE action to enable the account again?
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Is there a way to export the Quiz -> Grades view?
Is there a way to export grades and the date of which the quiz was completed? For example, going to Quiz → dropdown options → Grades gives me exactly the visual I'm looking for. but, when I click on the export button on this page, the excel file gives me a whole different format.
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Using h5p smart import creates multiple smart import folders after I moved the contents
Ok, so I figured out smart import for h5p has a default folder where all the smart import goes into. So I moved whatever that's been imported to other folders. This is where the issue is - at normal user interface level, I don't see so many smart import folders but in the files management interface, therethere are so many…
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arithmetic questions: need to accept either a positive or a negative answer
Hey all, In creating an arithmetic question, I somehow need to explain to Brightspace that if the answer is, say 123, then I want either a positive (123) or a negative (-123) answers to be accepted as correct. How do I do that? For context, you might be wondering how it makes sense to accept both the negative and the…
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Streamlining Feedback Entry and Gradebook View
We are using rubric-based feedback, and I am looking for ways to reduce the number of clicks. I am hoping that the following is either already available (and I just haven't found it yet), or that these might be put on the list to be added for ease of use. Right now, this process is unnecessarily burdensome. - Filter the…
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Youtube videos not playing in embedded SCORM files
We are using the new content experience in Brightspace. I have imported a SCORM file (v. 1.2 created using Articulate Rise) containing some YouTube videos. When I set the SCORM file to display in the embedded player, the YouTube videos will not play. They display the error 'Video unavailable. This videos is restricted from…
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importing with course components take too long
My understanding is that if I try to export/import a quiz without selecting Course Components, then the embedded figures will not come through. Maybe this has been fixed; I don't know. But when I select Course Components, it seems like it tries to export/import all of the components of the course, not the ones just…
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Minimum Computer system requirements for students to use D2L?
I'm seeking the most current (Sept. 2025) specifications to share with students: a PDF or link we can share with our partner universities and students will be ideal. Thanks.
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Accessing Product Idea Exchange
I want to suggest new D2L features, which I understand is done in the Product Idea Exchange. When I click on that option from the resources menu, I'm presented with the following error message: "Unavailable Quicklink. The External Learning Tool is not available." I get the same result if I go to the D2L Academy home page…
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Gradebook navigation arrow is missing
Hello, Has anyone else noticed that the arrow that used to appear in the top righthand side of the gradebook (to scroll to the right when the number of grade items exceed the space available on the screen) is now missing? It is still possible to use the scroll bar on the bottom of the page to view items not visible…