Brightspace Quiz CSV Template issue

Jake.K.648

I am trying to upload a batch of questions to my Brightspace quiz using a CSV template that Brightspace provided (under Add Existing>Upload a File). Every time I try to upload the template with my questions added in, I get an error message saying "The upload didn't complete because your network connection was interrupted. When you're ready, try again." This makes no sense to me because my Internet is working fine, and when I upload the original template file I downloaded initially, I do not get this error. Does anyone have any insight as to why i am getting this error and if there is anything I can do to fix it? Thanks!

Iwona.S.533

Hi @Jake.F.762

We are sorry to hear that you're having trouble uploading the questions' CSV file. To assist you further, could you please confirm if the issue persists? Additionally, trying different Wi-Fi connections might help isolate the problem.

Thanks,

Iwona

Jake.K.648

Yes it has, and changing the wifi hasn't helped.

Christina.D.828

I'm experiencing the same issue. Has there been a solution posted?

Mian.R.3574

Hello Christina,

I have created a support case to work with you on this issue and will continue the communication through there!

Kind Regards,

Mian