🔐 Sign in to view the Known and Fixed Issue information.
I have a learner who has completed all the necessary requirements in order to complete the end-of-course quiz. However, the quiz is not appearing for him. I have tried manually marking the course portion as complete to move him forward to the quiz and I have tried giving him special access to the quiz. These solutions have…
Is it possible to remove the Final Grade column from the Gradebook?
Hi All, I have been testing uploading Articulate Storyline and Rise SCORM packages. I can see them in the grade centre next to the student/user name but when I go in as our test student and complete or part complete a SCORM course, nothing is registered against the student's username in the grade centre. I have used SCORM…
I’m I doing this the correct way?
create help desk ticket
How do I reply to a post in Course Questions and Advice? I don't see a reply button.
Can anyone offer me a video or step to step document about Bulk course copy/create/Export? In Administrator guide has missed lots of details
Hi when rolling over a test batch of modules in advance of our actual rollover, we noticed that the Kaltura media gallery within Brightspace was empty i.e. the content hadn't copied across Have any other Kaltura/Brightspace integration users had any issues with video content copying across during rollover? And if so how…
I need to activate the porfolio in ours courses, but I can´t find the Portfolio's link to create an icon in navbar. I checked all variables are correctly configured Anybody can help me?
A variable is set to 3 decimals for a 2+2 arithmetic problem, but I get 2or 3 when testing, why?
There seems to be a logical problem when I have a quiz with mandatory questions and enforced time. If the time ends and mandatory questions are still not answered, it forces the student to answer those questions before the quiz can even be submitted. Any answers passed the enforced time is not saved. So it is a waste of…
What ETA stands for?
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in December 2025!
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 30 minutes, followed by 15 minutes of Q&A and networking. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 📑 Craft clear, actionable feedback 📊 Strategies to…
Save your seat in our “Bright Ideas” 💡 Webinar Series. Each webinar is 20 minutes followed by 10 minutes of Q&A. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better professional learning experiences! What to Expect ⭐ Create an inclusive and accessible training environment so all…
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session.
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in January 2026!