Upcoming Events not loading

Options
Hi there -
I'm troubleshooting with a student and while using the Pulse app, the events on the Upcoming section of the app do not load. The loading indicator just spins and nothing happens.
We've tried re-installing, logging out and in, deleting the app and the data in the phone settings, and nothing has worked.

Answers

  • Julie.L.787
    Julie.L.787 Posts: 314 admin
    Options

    Hi @Brian.N.951 ,

    Thanks for connecting with the Brightspace Community. For Pulse related questions or issues, we recommend that you connect with your institution's IT help desk. They are your best path forward to be able to help you troubleshoot and can create a support case on your behalf if needed.

    If you would like my help in connecting with them, please send me a private message and I am happy to send along their contact information.