Is there an issue with surveys?

James.B.599
James.B.599 Posts: 14 🌱
in Higher Ed / Postsecondary

An instructor reported the following issue. The instructor "conducted surveys and several students submitted responses but their responses never were recorded. The majority were but several were not."

Thanks

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  • Sangeetha.T.629
    Sangeetha.T.629 Posts: 126

    Hi @James.B.599,

    Thank you for reaching us through community!!

    Based on what you’re describing, I think it would be a good idea to have a support agent take a closer look at things.   

     Your first step is to connect with your school or organization’s Help Desk to create a support request.   

    If you’re not sure how to do this, email us at questions@community.d2l.com with the name of your school or organization and we can provide the contact details.    

    If you are the ASC/ Admin for your Organization, please refer to our documentation for how to log a Support case or request, and a member of our Support team will be happy to assist you. 

    Thanks,

    Sangeetha

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