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Pulse iOS app now opening course content on device mobile browser
We have been experiencing an issue following the most recent update to Pulse for iOS, and I wanted to check if this is due to a setting that we have not enabled or if it is a wider issue with the platform. When a learner opens a Lesson in Pulse iOS, it is opening the Lesson via and new window in whatever the default…
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Is there a dataset that shows which content objects are optional/required?
I'm trying to find a list of all pages that are marked as optional. I searched Content data sets - Brightspace and didn't see a column that provides this detail.
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Quiz Statistics
Looking for information on how Brightspace Quizzes tool on how Brightspace is analyzing the statistics for quiz questions. My department is good with the statistics for multiple choice questions, but wanted to know about the analysis for the statistics for questions types such as Multi-Select, Matching, etc. Any help would…
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What drives the "No Response" stat in Quiz Statistics?
I have an exam that, when I look at the Quiz Statistics, it shows 4 No Responses. However, when I manually look at the attempts on this question, there are: 3 first attempts 2 learners selected true 1 learner left the question empty with "Not saved" So where are the other 3 "no response" attempts? We DO have some extra…
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Sandbox Development Environment
Hello, I am building an LTI 1.3 tool and have tested it on other LMS platforms to understand compatibility unique to each platform. I would like to register, configure, and test it in D2L Brightspace. Would someone be able to tell me where I can go to learn about setting up a local instance or is there an existing platform…
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How to use a form template in the course content?
I've read the documentation that tells me a form template I create can be added to the content of my course by selecting "Add existing" then selecting "Form" - however, I don't see form listed anywhere as an option. Has anyone else used forms in their course and know what I'm missing? It also says forms can be uploaded to…
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Remove download option from LOR
I published a video to an LOR, but would like for it to not be accessible to download. What settings can I make to remove the downloadable content? Is that through the LOR or another function?
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Senior Student Technology Woes
Hi I am a senior person who is new to Brightspace. I have been using computers since 1983. Actually I wrote essays for 2 University degrees on my Commodore 64 in the 1980's. I have used several Woord Processing programmes since then and now am using Microsoft Office. Most of thes programmes I have learnwed by using and…
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Settings changed after hotifx rollout
Hi, Did anyone have any settings change after the hotfix update over the weekend? I noticed a few small (and one pretty major) issues this week where some settings in both org units I'm admin for had been changed - including some quiz questions getting jumbled up, and some homepage settings reverting in weird ways. Has…
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Unable to generate certificates with course name and student name
Hi , I tried to create certificate templates within our LMS system with relevant templates that contain form fields to generate customized certificates to every learner but unfortunately it shows an error message while generating the certificate. Please advice.
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When I download assignment information from data hub how can I match this to users?
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Logs on deactivated & reactivated users
Hi! For an issue with a user we want to check if a user has been deactivated or reactivated. In the user logs it is possible to see if they were enrolled/unenrolled in a course/dept/org, but additionally we also would like to see if a user was deactivated or reactivated. Is it possible to see if users were…
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Turning off Award notification emails
Hi, I want to understand if there's a way to turn off emails that are sent to learners when they receive an award? We only want the award to be visible on their homepage, or in the awards section, but want to turn off the default email that they receive when they earn a badge/award. Thanks.
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Wh does the side bar on Brightspace looks empty for me?
Other users on the platform (same organization) do not have this issue; the side bars do actually show them content and sections. Not a general issue. I tried simple solutions such clearing the cash, using other browsers, nothing worked. Any insights please?
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Is it possible to auto-email Learners about reminders to course sessions?
I know how to email a classlist, but I'm wondering if it's possible to set up automatic email reminders? We have course series where there is only one class session per month, and it would be helpful to have automatic reminders instead of having to manually email reminders every month. Same with the reminders for the post…
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Does anyone use Email Addresses as Usernames?
We currently use First.Last format usernames but struggle with folks CONSTANTLY forgetting their usernames… and without those, they cant even use the Forgot your password option. Ive been asked to explore using the learners email address as their Username (they shoudnt forget it, they would all be unique). But I want to…
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How to interpret Realease Condition data in the datasets?
I'm attempting to create a report showing the release conditions for a particular course's module. I can get the course, and the module using contentobjects and organizationalunits, but pulling anything usable from releaseconditionobjects has been fruitless. Can anyone give me the proper joins and where statements to get…
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Why do my edits to a survey not show up for learners?
I have updated a pre existing survey in one of my courses but when a learner views the survey, the changes have not been applied. Why is this?
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How do I delete an award?
I am trying to clean up some data and ensure that test awards (e.g. the awards are called "Test Award") are marked with IsDeleted = 1. There are several awards in the AwardObjects dataset that are NOT associated with courses, and I can't find them to delete them so that they get the IsDeleted = 1 value. I am a Super Admin…
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How can I download survey completion summaries?