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SCORM Packages with Awards attached
Hi there, I have a SCORM package with an award attached to it - the release condition is the award is released when the content topic is completed. I updated the SCORM package and now some learners have lost their awards. I checked the Awards Issued data set and cannot find the students in there either. So, if you update a…
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If you unenroll a learner form a course, where do their assignments go? Are they deleted?
If you unenroll a learner form a course, where do their assignments go? Are their assignments (ex., uploaded documents) deleted? We have a situation where someone was in a course and uploaded a signed form as part of an assignment. Then they dropped out of the course so we unenrolled them from the course but now we need…
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Oauth2 Refresh Token issue - SailPoint Identity
Need someone to take a look at the following error to identify what is the problem. The token refresh was working for short periods, but then it stops working again. For instance, it was working over the december-january break, but last week it stopped working. We currently have the expiry set to 4 hours in production, (20…
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Add cc to Mail Templates
Hi, Is it possible to add cc/bcc email address to Mail Templates? For example, when a new user is created and email from Mail Templates is sent to the user is it possible to cc/bcc another email address? Thanks in advance.
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Google Reviews: link is blocked
Hi! I've made a custom widget in wich we've used our "Ask for more reviews"-link from our Google Business Profile as a hyperlink in a button in Brightspace, so our users can leave a review if they want. However, when clicking on the button the new window says "g.page is blocked - g.page refuses to make a connection -…
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Knowledge Checks - Answer Option Explanations
Hi, we are using Knowledge Checks as part of our courses on Brightspace. We have set up Knowledge checks with 10 questions each and feedback for the answers. Is there an explainer table of what each of the symbols mean when a learners clicks on "Check Answers". See screenshot attached. The correct answers here are 2, 3 and…
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Intelligent agents not identifying user with replace string.
I have an intelligent agent set up to email registration staff whenever someone completes a course, so they can check off their course requirement. I've run this several times, but the replace string to say who the user is doesn't work. I've tried {InitiatingUser} and {FirstName} {LastName} but it just comes up as the…
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Complete title on course tiles
Somehow I added a setting on one of my courses to mark the tile as complete when the learner finishes it, but I can't get the same thing on my other courses and it's causing confusion with my learners. How do I add this?
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How to set up Row level security for datasets in Analytics Builder
Hi, I have been trying to set up RLS on a custom built dataset used across multiple dashboards. The RLS setup described in the AWS documentation (https://docs.aws.amazon.com/quicksight/latest/user/restrict-access-to-a-data-set-using-row-level-security.html) does not result in expected behaviour. As an owner of the…
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Is there a way to update the semester from a course using the API?
I have only been able to target the semester using POST upon course creation but I'm not able to update a course semester using PUT
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Notifications: settings set correctly?
Hi, Just a quick question to check on something: we've set up for all users that they receive the checked notifications below. However: we've set up the default frequency to Never. Does this mean the notifications that are checked won't be send out? I first thought that those notifications would be send out any time there…
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Is there a way to only list student usernames in Dropbox
We tried using anonymous marking for our Dropbox assignments, but when 5 out of 10 students are selected to have their assessments published, all 10 students will no longer be anonymous in the Dropbox folder. So we are thinking of changing the usernames we use for student accounts and were wondering if Dropbox can list…
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Set Time Zone in Organization unit
Is it possible to add different default time zone in different Course offerings or some other Organizational units? Or is it possible to set automatic time zone for a user so it automatically changes to new time zone when users travel?
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Thank you! Going to developer community now!
Thanks! I appreciate the re-route!
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Simplifying the view of award release conditions
Our LMS team has set up release conditions for badges and awards in our course. One of the awards is triggered when a learner completes 6 specific module topics. In the badge description, I've mentioned that learners earn the badge upon completing all the units in the course. This should be sufficient information for…
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Where can I find information regarding this setting
On the About Anonymous Marking article (https://community.d2l.com/brightspace/kb/articles/5259-about-anonymous-marking), it notes the following: In instances where instructors are required to identify a user, such as when a learner is flagged for academic infringement, a permission exists which identifies all anonymous…
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Generate Certificate Error
Hello D2L community, Has anyone encountered this error and more importantly, figured out how to resolve it? We have created a new certificate template but keep receiving an error when issuing and generating it. D2L Support have can't see anything wrong their end, so it's likely an issue with the PDF itself…but we are…
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Manual completion Tracking - New Learner experience
Hi, We have turned on Manual completion tracking in New Learner Experience on one of our modules (we think we must have done this before we swapped to new learner experience; as now can't find the setting). So it looks like this to learners. And they have to tick that they have completed it Three questions: 1. Where is…
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Course Publisher and Notifications
I am utilizing course publisher from Canvas to D2L. Students who are enrolled in courses using this process are not able to receive notifications from D2L. They do not even have the "Notifications" option in the menu when they click on thier name in D2L. Is there a way to fix this? Students need to receive notifications…
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Multiple Roles for Users
Hello, I'm just looking at roles in Brightspace for the first time and I have a question about how roles work. Most users are set up using standard roles, however a number of users have slightly different requirements - they may need access to certain functionality not allowed by that role but also which might be a unique…