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Minimum Computer system requirements for students to use D2L?
I'm seeking the most current (Sept. 2025) specifications to share with students: a PDF or link we can share with our partner universities and students will be ideal. Thanks.
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Award release condition query
Hello, Use case: To award a student who submit a quiz (with a few MC questions) and achieve a Learning Objective met >= 80% threshold. Steps: I created an award with a release condition to a Learning Objective, and I also created a quiz > Evaluation & Feedback > Manage Learning Objective > associate a few questions and Add…
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Learning path creation
Hello, I want to create a page allowing learners to select an option from a multiple choices question, such that they can view different module / unit based on their selected answer. I try to add a ungraded Survey at the very beginning of a course but there is no release condition of "based on selected answer in a Survey".…
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Recently, all searches are giving internal errors. How can I resolve this issue?
Every time a student tries to open a survey, this internal error occurs. This error recently started after a platform update. Before that, surveys worked normally. How can I resolve this issue?
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How can I submit a support ticket?
I have a question regarding an issue on our platform, but I no longer see any way to submit a support request on the new community portal. Am I missing something? Can someone point me to the page where I can do this? To be clear, I am the admin for our agency's Brightspace platform. Thank you, Wanda B.
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How to see class list with the date of the enrollment in the course?
I want to pull a list of current students enrolled in a specific course, and I also want to see the date they registered (enrolled) for the course. I don’t have access to Data Hub—are there any other ways to get this information?
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How to edit Learning Path?
I've created a learning path, and everything is working fine as expected, however, there is continue button on the top, how can I link it to somewhere or remove the button entirely.
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How to set up semester-based exams in a course?
Is it possible to set up semester-based exams in a course—for example, one exam in April and another in November? Students would only need to take one of the exams, not both. Those who complete the course before April could enroll for the April exam, while students who finish after April would be enrolled in the November…
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Can I use intelegence agent to assign a learning path?
I have a set of courses that people will be taking based on their role within an organization. As people register on our platform, I want to have intelligence agents set up so that they are automatically assigned the courses they need. To this end, I've set up learning paths that contain the courses each group needs access…
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'New Content is now available' message
Hello everyone. I've been working on a training course and had some of my colleagues do it internally to provide comments. feedback shows we keep getting a pop up when release conditions are met to display the quizzes at the end of each module. People are finding it annoying that it appears all the time – I have included a…
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How do you create a stand alone survey, which is not tied it to a specific course?
Hello, I am looking to create a survey to go out to our employees regarding a topic that is not course-related. In my search, I found an article on how to set up a survey, but it seems to be related to surveying a course only. Anyway, If possible, could someone please provide me with the path to creating this? Thanks!
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Importing Questions using a CSV
Hi, two questions: How do I import Multi Select questions into BrightSpace with the Scoring set to Correct Answers, Limited Selections? I've tried specifying: RightAnswers, All or nothing, Correct Selections, and RightMinusWrong for the Scoring value but none appear to work. Correct Selections reverts to RightAnswers every…
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Change default behaviour of, "Allow users in this course to make earned awards public."
When you create a new course, if the config allows it, on the Awards page there are two checkboxes and they are automatically turned on by default: Allow users in this course to make earned awards public. Allow users in this course to share awards to LinkedIn. I'm just checking - there's no way to have these checkboxes…
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Does anyone use the Completion Tracking widget - and can give advice on how to set it up
https://community.d2l.com/brightspace/kb/articles/32396-about-system-widgets We were wondering how to set up the completion tracking widget mentioned on the above page. We've added it to a homepage on a course, ensured completion tracking is enabled on the course. But just logging in as a learner nothing shows on the…
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Quiz font size
Hi all, I seem to have an issue with the font size in how the Quiz questions display to the learners. Please see below Q1 and Q2 look different font size, yet in edit options they look identical and I can't really find font type/size options in edit view (see snip 2).
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Copying a Lesson
Hi! is there a way to duplicate/copy a whole section/lesson? I tried creating a blank page and copying manually, but that seems to mess up the formatting.
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Self Assessment tool - engagement data sets
Hello, We are trying to work out how many people have engaged with the self-assessment tool, that we have embedded into courses, is there any datasets that provide this information. Looking at the data hub - datasets I can't spot any but wasn't sure if they were under a different name maybed.
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Is there a way to use an assignment without the need for a submission?
Is there a way to use an assignment without the need for a submission?, what we are trying to do is set up a release condition that once learners have submitted their assignment in one area, let's call this assignment A, they will have access to assignment B, which will provide the model/correct answer. A way of…
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Sections: Advance search options takes me to D2L's homepage?
When I'm on the Enroll Users - Sections page, if I click on the Advanced Search Options link, it takes me to www.d2l.com. I'm assuming this is a bug, but I'm curious if anyone else is encountering it?
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Set Class progress indicators for all users in just one course
Hi, I'm trying to change Class progress indicators in a single course so that it shows Objectives Completion Summary for teachers and administrators (every role that can see all users in the course). In every course the default order of indicators is as follows: I want to replace one of the indicators with Objectives…