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Help with inserting links and/or documents so they will show up on a report when viewed.
During our new employee orientation, we review various policies, guidelines, and the locations of important internal websites. Currently, we sit down and go through all these items, sometimes in one day or, depending on circumstances, spread over multiple days. I would like to these documents and links to the internal…
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How do I make a discussion visible to the learner?
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In automated Quiz Feedback, what determines when answer-specific feedback is shown?
I just realized that learners are not able to see answer-specific feedback in quizzes. What determines when a learner sees answer specific feedback versus overall feedback. Does Overall Feedback supersede answer specific feedback? In the Quiz Results Display, does the "Answers" need to be displayed? ← I think this might…
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Hi Need some help - I have a user with a green dot next to them, what does this mean?
What does the green dot mean
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pages in Brightspace not being ticked off when viewed (Completed)
Hi, I have a course with a few html pages and a few SCORM packages. The complete conditions on the page are set to, 'when opened mark as complete' however, once a learner opens the page, and goes to the next one, it doesn't mark it off as complete. The SCORM packages get the tick when they are completed, but no tick for…
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When we are doing IPSIS run for the users it is showing the status is still in progress.
Since 14th May when we are doing IPSIS run the attribute is still showing in progress. This is happening for all Bankhall and Sesame users. Attached the screenshot.
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How to Generate a Course Completion Report
We need to know how many Staff Members have completed one of our BrightSpace Courses. Cannot find a way to do this via the Course Admin Options
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Help with OAuth 2.0 Client Credentials Implementation
We are working on integrating Brightspace with a third-party solution and would like to confirm whether the OAuth 2.0 Client Credentials Flow is supported for authentication. If not, what alternative approach would allow us to implement OAuth 2.0 without requiring user intervention? Thank you for your guidance!
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Adding super administrator permissions?
We're having an issue with the permissions on our Instructor role, which is preventing them from being included on emails being sent out to Learners. It looks like as an Administrator I can't edit permissions on roles and only Super Administrators can do that — but it appears there are no Super Administrator users in our…
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Custom Widgets and release conditions
Hi All, I have a custom widget that I have created and want to set up the release condition to be based on the role that the user is enrolled on within the course offering that the widget is displayed on; not there overaching higher org level release condition. So I've set my widget up that the release condition is…
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SCORM File - Linking to new package ....having issues
We are very new to using SCORM files. We have also reviewed the community resources as much as we can. We're trying to update (replace) a SCORM file (while maintaining the tracking history/progress). Here are the steps we have: 1. Do not delete the original SCORM package: Deleting the original package will also delete the…
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Super Admin has student role in LTI tool
Hi, I'm working with a user who has a super admin setup (cascading roles) with access to most everything. However, when this user launches an external LTI tool D2L is passing multiple roles - including the lti and context roles of Student - "roles":…
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Integrity Advocate
Has anyone been using Integrity Advocate, and if so, how has your experience been?
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Monitoring Admin and Instructor Activity in Brightspace
Does Brightspace offer a feature that allows a super administrator to track the actions and changes made by other admins or instructors—such as an activity log or audit trail? I frequently receive this type of question from users who want to ensure accountability and better oversight within their learning environment.
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I am having this error message "Error: An unknown error has occurred on YouTube."
I am trying to insert a YouTube video in accordion and when I hit search the result is this error "Error: An unknown error has occurred on YouTube."
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Deleting Full Learning Groups
Hi Everyone, I am new to D2L learning platform as an Admin for my organization. We have several courses running via D2L and each course has multiple learning groups. A single learning group can have maximum of 200 learners. Once it's full, we need to open a new one each time. As a result, we have accumulated a lot of full…
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Images cropping in learner view
Hi all, I'm new to brightspace, so please forgive me if I'm asking something obvious! I have these flip cards where the images look great in my view, but crop awkwardly in learner view. I tried manually resizing, resizing the source images, aligning to centre etc, all to no avail. See the comparison below:
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Changing the colours of Buttons throughout brightspace
Hello I was wondering if I've missed something obvious, but I want to change all the button colours within Brightspace to match our brand. We've updated the Nav bars to match our brand. And the colours for Units on the left hand navigation match our brand. But I can't work out how to update the colour on the buttons for…
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User unable to login after username change
Hi, I have a user who asked us to update the username and email ID associated with their Brightspace account. I have made that change and manually updated the password. I have shared these updated details with the user, but they are unable to login using these login details. It keeps saying Invalid login. When I try to…
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Best practice for signing policies
We have a onboarding course where people need to sign off on certain policies. Right now, we have them download a PDF, sign it using Adobe or other software, and upload it to the Assignments tool. Has anyone done this a better way? Must be a solution that has Canadian data hosting.