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Sandbox Development Environment
Hello, I am building an LTI 1.3 tool and have tested it on other LMS platforms to understand compatibility unique to each platform. I would like to register, configure, and test it in D2L Brightspace. Would someone be able to tell me where I can go to learn about setting up a local instance or is there an existing platform…
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Why are hidden topics/folders being counted towards course completion now?
I noticed that when I added a new member to a Learning Group it is showing that they have to complete hidden course content. This was not the case before. We have hidden course content in our HR courses and now I see that these hidden topics are being counted towards the number of topics needed to be done. If you look at…
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Can i change an email address once a learner has enrolled?
We have a learner that has been enrolled onto a course on a company email address, they have started the course but now wants to change this to his personal email address so he continue to access the course at home. I know how to change the email address in the users section, however will this cause any issues in terms of…
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Web cam and window sharing submission to assignment
Hello, I have a use case where students need to 1) record with their webcam and 2) share a desktop recording as part of a single assignment submission. I see that the text editor supports video recording, but it doesn’t allow desktop sharing like the Media Library does. Is there a straightforward way to enable this…
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Integrate with Google Drive and Microsoft OneDrive
Hello, I have a use case of allowing learners to submit Google document and/or Microsoft 365 documents directly in to the LMS, and I found a community article describing it but I cannot find these options in Config Variable Browse.…
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Login Page - footer Update
Hi, D2Ls ;) I need to replace the D2L image on the login home page footer, and global footer too, but I can't. Where can I do this? Doesn't the management login page show this option? NOT CONTENT PAGE, global and login page
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Is there a way to turn off the automated Award Earned Notification?
In the Mail templates, there's one for Award Earned Notification. Is there a way to turn this off? We'd prefer to use an Intelligent Agent to notify users.
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I used to have an export button on dataflow but after the September 2025 update l lost the button
We use DOMO platform and l used to have export button to one of the dataflows and eversince the recent September 2025 updates l have lost the export button, please help anyone with an idea on how to restore it. Thanks
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Minimum Computer system requirements for students to use D2L?
I'm seeking the most current (Sept. 2025) specifications to share with students: a PDF or link we can share with our partner universities and students will be ideal. Thanks.
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Award release condition query
Hello, Use case: To award a student who submit a quiz (with a few MC questions) and achieve a Learning Objective met >= 80% threshold. Steps: I created an award with a release condition to a Learning Objective, and I also created a quiz > Evaluation & Feedback > Manage Learning Objective > associate a few questions and Add…
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Learning path creation
Hello, I want to create a page allowing learners to select an option from a multiple choices question, such that they can view different module / unit based on their selected answer. I try to add a ungraded Survey at the very beginning of a course but there is no release condition of "based on selected answer in a Survey".…
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Recently, all searches are giving internal errors. How can I resolve this issue?
Every time a student tries to open a survey, this internal error occurs. This error recently started after a platform update. Before that, surveys worked normally. How can I resolve this issue?
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How can I submit a support ticket?
I have a question regarding an issue on our platform, but I no longer see any way to submit a support request on the new community portal. Am I missing something? Can someone point me to the page where I can do this? To be clear, I am the admin for our agency's Brightspace platform. Thank you, Wanda B.
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How to see class list with the date of the enrollment in the course?
I want to pull a list of current students enrolled in a specific course, and I also want to see the date they registered (enrolled) for the course. I don’t have access to Data Hub—are there any other ways to get this information?
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How to edit Learning Path?
I've created a learning path, and everything is working fine as expected, however, there is continue button on the top, how can I link it to somewhere or remove the button entirely.
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How to set up semester-based exams in a course?
Is it possible to set up semester-based exams in a course—for example, one exam in April and another in November? Students would only need to take one of the exams, not both. Those who complete the course before April could enroll for the April exam, while students who finish after April would be enrolled in the November…
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Can I use intelegence agent to assign a learning path?
I have a set of courses that people will be taking based on their role within an organization. As people register on our platform, I want to have intelligence agents set up so that they are automatically assigned the courses they need. To this end, I've set up learning paths that contain the courses each group needs access…
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'New Content is now available' message
Hello everyone. I've been working on a training course and had some of my colleagues do it internally to provide comments. feedback shows we keep getting a pop up when release conditions are met to display the quizzes at the end of each module. People are finding it annoying that it appears all the time – I have included a…
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How do you create a stand alone survey, which is not tied it to a specific course?
Hello, I am looking to create a survey to go out to our employees regarding a topic that is not course-related. In my search, I found an article on how to set up a survey, but it seems to be related to surveying a course only. Anyway, If possible, could someone please provide me with the path to creating this? Thanks!
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Importing Questions using a CSV
Hi, two questions: How do I import Multi Select questions into BrightSpace with the Scoring set to Correct Answers, Limited Selections? I've tried specifying: RightAnswers, All or nothing, Correct Selections, and RightMinusWrong for the Scoring value but none appear to work. Correct Selections reverts to RightAnswers every…