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Auto generated emails and notifications for "Final Calculated Grade"
I used the bulk user enroll to enroll about 400 users into a course offering. Users have informed me of an email that they were sent stating that their "Final Calculated Grade" was updated with a score of 0/X. These users had not accessed the course, which I confirmed through impersonating them. I replicated this behavior…
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Exclude Course Merchant search results based on keywords
Is there a way to exclude certain Course Merchant search results based on keywords? Alternatively, does the keyword field in the admin interface support Boolean operators (e.g., NOT, -term)? We’re encountering cases where relevant terms in product descriptions cause unwanted or irrelevant courses to appear at the top of…
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Dynamic registration doesn't create a deployment
Any idea what is wrong with the given request? I tried logging a ticket at https://www.d2l.com/support/ but the chat bot in the bottom right seems to be broken and says "connection lost" when I try to submit an email or a chat. Where do I reach out to log a support ticket for the following?…
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Can I use intelegence agent to assign a learning path?
I have a set of courses that people will be taking based on their role within an organization. As people register on our platform, I want to have intelligence agents set up so that they are automatically assigned the courses they need. To this end, I've set up learning paths that contain the courses each group needs access…
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Google Analytics Integration
Hi , I was wondering if there is a step by step instruction on how to integrate GA in Brightspace and store the reports collected in Data Lake?
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Welcome Widget
Hi there, All new leaners see a pop up with outdated information when they log in. After lots of research, I have had to enable the welcome widget (which we didnt have before) and still cant find the 'content' to update. Are you able to see on the backend where this content it? Thanks very much!
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New to BrightSpace
Hi All, Here to learn! I've used other LMS (Canvas, and all the many version of Blackboard, in addition to other platforms like articulate/Rise360). Excited to jump into something new. What's everyone's favorite first training/resource to guide course development? Anna
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API Quiz Creation Issue - "Provided JSON is invalid or does not match the expected format."
I am using PHP with Guzzle, and I can't seem to crack through this problem. I have tried a number of config options and how the data is formatted with zero luck. Does anyone have a PHP/Guzzle example when posting data to the Brightspace API? Does anyone know why I am not getting more description error messages back? Any…
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Generating a course with a Syllabus file to d2l lumi
I’m exploring the AI features in D2L Lumi and I’m wondering if it can generate a full course syllabus. I know Lumi can generate content units, summaries, and practice questions, but I’m not sure if there’s a feature that creates a complete syllabus (course overview, outcomes, grading policy, weekly topics, etc.). Does Lumi…
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Is it possible to customize the pages in Brightspace where students reset their passwords
When a student clicks the 'Forgot your password?' link, they are taken to a page where they are instructed to enter their username so they can be sent a password reset link (see attached screenshot). We're finding our students are entering their email address instead of their assigned username, which is causing confusion.…
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Why are hidden topics/folders being counted towards course completion now?
I noticed that when I added a new member to a Learning Group it is showing that they have to complete hidden course content. This was not the case before. We have hidden course content in our HR courses and now I see that these hidden topics are being counted towards the number of topics needed to be done. If you look at…
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Sandbox Development Environment
Hello, I am building an LTI 1.3 tool and have tested it on other LMS platforms to understand compatibility unique to each platform. I would like to register, configure, and test it in D2L Brightspace. Would someone be able to tell me where I can go to learn about setting up a local instance or is there an existing platform…
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Can i change an email address once a learner has enrolled?
We have a learner that has been enrolled onto a course on a company email address, they have started the course but now wants to change this to his personal email address so he continue to access the course at home. I know how to change the email address in the users section, however will this cause any issues in terms of…
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Web cam and window sharing submission to assignment
Hello, I have a use case where students need to 1) record with their webcam and 2) share a desktop recording as part of a single assignment submission. I see that the text editor supports video recording, but it doesn’t allow desktop sharing like the Media Library does. Is there a straightforward way to enable this…
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Integrate with Google Drive and Microsoft OneDrive
Hello, I have a use case of allowing learners to submit Google document and/or Microsoft 365 documents directly in to the LMS, and I found a community article describing it but I cannot find these options in Config Variable Browse.…
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Login Page - footer Update
Hi, D2Ls ;) I need to replace the D2L image on the login home page footer, and global footer too, but I can't. Where can I do this? Doesn't the management login page show this option? NOT CONTENT PAGE, global and login page
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Is there a way to turn off the automated Award Earned Notification?
In the Mail templates, there's one for Award Earned Notification. Is there a way to turn this off? We'd prefer to use an Intelligent Agent to notify users.
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I used to have an export button on dataflow but after the September 2025 update l lost the button
We use DOMO platform and l used to have export button to one of the dataflows and eversince the recent September 2025 updates l have lost the export button, please help anyone with an idea on how to restore it. Thanks
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Minimum Computer system requirements for students to use D2L?
I'm seeking the most current (Sept. 2025) specifications to share with students: a PDF or link we can share with our partner universities and students will be ideal. Thanks.
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Award release condition query
Hello, Use case: To award a student who submit a quiz (with a few MC questions) and achieve a Learning Objective met >= 80% threshold. Steps: I created an award with a release condition to a Learning Objective, and I also created a quiz > Evaluation & Feedback > Manage Learning Objective > associate a few questions and Add…