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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

Good Day, We have set relative due dates for some compliance courses we have and have noticed that the due dates are changing for staff when we did not change them. We have used the 'Relative' due date instead of specific because we need staff to complete the course within 6 weeks of the course being assigned. It initially…

I would like to know if there is a way to configure Brightspace so that Quiz results are displayed as whole numbers, with 0 decimal places. I have already managed to configure this for Grades by changing the decimal-place setting in the Grades tool. I also configured the relevant Brightspace variable so that grades are…

A coworker noticed an oddity: When you download HTML files from Brightspace, the URLs change. Example of an image in a course: Source URL Brightspace Editor HTML <img src="/content/enforced/7322-Maestro_Building_Columns/Topic%201/Bldg%20Topic%201-1%20(2).png"> Downloaded HTML <img…

Hi All, I have a custom widget that I have created and want to set up the release condition to be based on the role that the user is enrolled on within the course offering that the widget is displayed on; not there overaching higher org level release condition. So I've set my widget up that the release condition is…

When archiving courses, is there a way to access the class list and completion records from these courses without restoring the course? If not, are there any downsides to restoring the course provided you have end dated it? Would the course show up again on the enrolled users main screen?

How do we set the direct reports to a manager. We see the error There are no users who report to you. You may have been granted access to the Manager Dashboard in error or the tool configuration may be in progress. Contact your administrator for further details.

Good Day, Is there a way in the system that we can prevent a learner from moving forward to another unit before spending the actual time it takes to complete previous unit? Currently we are only seeing the option to mark it complete as soon they touch a unit or set it to manual, and they can mark it complete as soon as…

Is there a way to give user permissions to create courses only to a specific division and also restrict them from accessing other division/ department courses?

Hi D2L Community, Was wondering - Is it possible to set up Brightspace such that learners are able to self-enrol into a course at anytime, but they have to finish the course activities within 7 days from their enrolment date? Is it possible with API automation?

We have been re-evaluating permissions and trying to remove the functionality to sub-admins to enroll at the org level and do it through the classlist. They do not see the classlist the same and I am unable to figure out why it changed. Any Ideas?

Hello and thanks in advance for any support! In the past, broken images in our homepage widget content were quickly fixed by clicking the image and removing the “edd/” from the URL. This fix no longer works, and some images appear broken without it. Is there another fix or workaround available ?

Facilitator for our May 2026 Competitive Bidding course is unable to view and grade assignments - this is the final week of the course and they've had no access issues up to this point. They have tried three different browsers, different devices and cleared their cache and nothing is working.

Hi everyone, We are looking for a solution within Brightspace (or a third-party integration) that would allow learners to complete structured assignment-style activities directly inside the LMS. The idea is similar to an assignment rather than a quiz. We would like learners to open the activity and complete predefined text…

Hello, Is it possible to merge two accounts together? For whatever reason, there are multiple accounts for some of my registered users, and I want to merge their accounts together.

I’ve uploaded the SCORM package into the Public Files as planned. To move forward with hosting the page in HTML format on our website, could you please share the steps needed to accomplish this?

I'm wanting to use the Calendar widget on the main Organization homepage as a way to help maintain a global calendar of upcoming training events. However, there are certain events that I only want to make available to certain user roles or groups. I see that you're able to do this at the course level and can restrict…

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Hello, I am wondering how I can add a video to a smart import (H5P)? I am also attempting to make an additional slide, but it will not allow me to do so at the moment.

Hello; We're trying to add/edit the alternative description for images in our courses using the Insert/Edit Image tool, but after the text is added or edited and we click Save and Update, nothing changes. Either the edited text reverts to what was there before or when we add text, nothing is added. We've tried using the…

We currently use First.Last format usernames but struggle with folks CONSTANTLY forgetting their usernames… and without those, they cant even use the Forgot your password option. Ive been asked to explore using the learners email address as their Username (they shoudnt forget it, they would all be unique). But I want to…