Documentation
Additional Resources
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Release Notes
The Release Notes are intended for clients to stay up to date with the improvements and updates made to the Brightspace platform on a monthly basis.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
Corporate
Category List
Discussions
Discussion List
- What does it mean to have 'sprout' designation?
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Is there a way to perform a bulk update of usernames?
We are integrating Brightspace with Okta, and I need to change the user names of roughly 350 users to their email addresses in both our Production and Test environments. I tried to use the Bulk Update tool, but it doesn't appear that it will support a user name change (there's no way I could find to indicate what the new…
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Data Hub report showing Completed Date
is there a Data Hub report that includes the Completed Date? I have checked quite a few and cannot find a report that include the Completed Date for each user/course.
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Is there a way to show previous/next topic buttons on the bottom of the screen too?
A user provided feedback that, when they finish a topic, it would be nice to not have to scroll back to the top of the page to access the "next" button. Are there any config variables or settings that would allow us to add next/previous buttons at the bottom AND top of topic pages?
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Is there any way to set up quizzes so that learners only have to click "Submit" once?
My learners struggle with submitting quizzes. Right now, there are three steps for submitting quizzes: They have to click "Submit quiz" at the bottom of the page with the questions, then they have to click "Submit quiz" again on the next page, and then they have to click "Done" at the bottom of the screen with the…
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Can users share multiple badges at a time?
Our organization just enabled public badge sharing. A learner asked if there was a way to multi-share badges - some of our users have 20+ badges. I suspect the answer is no… But can someone confirm there aren't any workarounds?
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Cropping image function
I have an issue cropping images within Brightspace. It starts zoomed in very closely to the image, and I am unable to zoom out so I can crop the image i.e. the zoom out button doesn't work. Has anyone had this issue or can identify why this is happening to me? Thanks
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Survey Results by Participant?
Hello! Is there an option to run a survey report that shows who completed a survey and who has not? We want to be able to follow up with participants who have not completed our course surveys and we are looking for a report we can eaily run to show us this information. I know we can go into Class Progress or Class List,…
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"Intelligent agents" vs default reports
I visit my course modules and click on the reports cog, so I can see traffic ina specific course page. When I run an intelligent agent for the same page, I get, systematically, smaller traffic although I look back since the start of the course.
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How to update the Fav Icon
I could not find any documentation on updating the Fav Icon, and there is not a place to upload one (that I could find). Where can this be done? We want our customers to have a consistant experience, and easily find the tab in their browswer with our content on it.
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Exclude employees from a learning group
Is there any way to include exclusions (not equal to) in a learning group membership. I am creating a learning group to auto-enroll all employees except for a few roles. to only include ALL the other roles would be cumbersome and open to missing some. But I cannot see a not equal to option.
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Call for more diverse quiz question types and improved workflows to create them
Hi Folks, I am hoping to encourage BrightSpace Community members to support calls for improvements to the BrightSpace quiz tool; specifically more diverse question types and more intuitive workflows to create them. Because, while the recently released D2L Road Map shows planned changes to "big picture" quiz creation (i.e.…
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Which data set shows user access by device?
I am trying to detect how many users access learning on the phone.
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Where can we see information about "Extensibility: Corporate Systems Integrations?"
On there's a reference that they're going to add Extensibility: Corporate Systems Integrations. Is there anywhere we can see information about what this entails? (E.g. a PIE, or article.) Or do we just have to wait with giddy excitement? 😀
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How can admins earn awards?
Our Instructional Design department has an intiative to take each others' courses and get the associated certification badges. For the Instructional Designers, I've flipped them into a Participant role so they can go through the exam, pass, etc. But for those of us with admin access, is there a way to trigger the badge?…
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Can unreleased content appear in "Content Completed" under Class Progress denominator?
I have over 200 pages of content in one of my courses. I have release conditions set up so that each module (about 10 content pages) is only released depending on the learners' completion of the previous module. In Class Progress, the denominator only shows how many pages are currently available to the learner. So they may…
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How can I add voiceover to a module?
I'm not sure if there is a way to add voiceover in a course. Would I create a PowerPoint slide and add it there? And related, how do I embed a PowerPoint into a course without having to click a link to open the PowerPoint (ie the PP deck is already displayed ready to flip to each slide?)
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What permission lets Instructors view a retrieved LOR object in the content tool?
I'm starting to think this is a bug... Our instructors can publish to the LOR, view the objects inside the LOR, and retrieve them into their course... But once they try to view the retrieved item in the content tool, they get an error message below: As the admin, I CAN see their content in the content tool. If I switch to…
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How can I remove the "back" and "next" navigation buttons during a quiz?
I would like to remove the "back" and "next" navigation buttons when learners are completing quizzes. I have attached an image with the buttons I am referring to circled. Any information would be greatly appreciated, thanks!
- When using learning groups, can you specify their role when they are enrolled into classes.
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