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Student answers lost after they renetered quiz.Can they be retrieved?
A student taking an exam with one attempt allowed and a 1 hour time limit stepped away after answering three questions. The QuizAttemptsLog file shows they re-entered the quiz and continued to answer questions till exam time over. Only the three answers from the beginning before stepping away are available. The other…
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Merging local Brightspace accounts with SSO accounts
We’re facing regarding transitioning our current platform users (who have native Brightspace accounts) to an SSO-based login. Some of our existing users won’t/don’t have accounts in the CRM we use for our SSO and I would like to understand our options for how we can handle these users going forward. If we bulk-update the…
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Assistance Needed with Brightspace
Hello, I am new to Brightspace and finding it a bit challenging to navigate. I would like to know how and where I can create a quiz within the platform. Additionally, is it possible to integrate this quiz into my company’s learning portal, or is that not feasible? Thank you for your help! Nele
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LOR data
Hi everyone, Within the LOR, are system admin able to see data for how often and by who the materials have been accessed? This is for assets/material published with public access Thank you
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im trying to find a textbook
How do i find textbooks on here?
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Learners missing the "launch unit" button?
I'm curious how everyone else teaches their users how to navigate courses. Our courses all have a Widget based homepage with a Visual Table of Contents. Sometimes learners somehow get stuck on the Content page. I've received feedback that they don't realize that, in order to read the info in the Unit/Lesson page, they have…
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How to see the history of content and quizzes edit?
Hi, is there a way to see history of content and quizzes edit (when it was done, what have been changed and by who)? Best regards, Sasha Bradic
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Advancing to next unit in New Learner Experience
We have some courses set up with the New Learner Experience. When learners reach the end of the unit, they see an "End of Unit" page. The next activity arrow is grayed out and not available. They have to click the "I'm Done!" button, which then takes them back out to the course homepage. Is there a way to enable the next…
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Is there a way to set prerequisites for a course in Brightspace?
We let students self-enroll in courses via the Discover tool. In Brightspace, is there a way to set up Course B so that users can't enroll in it unless they have already completed Course A? In the Discover settings, I see we can set up enrollment rules based on user attributes, and we can set approvers. But there doesn't…
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Can we hide course code names from course Selector?
One of my instructors asked if it's possible to hide course codes from the code selector. I checked various settings and config variables, but don't see an option to do it.
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How to use a form template in the course content?
I've read the documentation that tells me a form template I create can be added to the content of my course by selecting "Add existing" then selecting "Form" - however, I don't see form listed anywhere as an option. Has anyone else used forms in their course and know what I'm missing? It also says forms can be uploaded to…
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Is there a way to reset all quiz attempts to zero for one user in a course?
My TAM said they can reset all completion progress for the user through using APIs. I'm not sure how that works but they are saying the only way to reset a quiz for one user is to individually reset them within the course. Does anyone know a more efficient way to reset all quizzes for one user/one course?
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Setting up SSO and using our email domain to send out emails
Hello, I need help setting up SSO. It is not working properly. It says user does not exist but they clearly do. Secondly, we want emails coming from Brightspace to come from @dwavesys.com. Can you please point me to the right direction to do that?
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Content Authoring - change template version default for all courses
How do I change default shared folder to a new HTML template version? Currently it's version 2, and I want to change default path to version 3. Where can I find those options?
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Learning Paths - Help!
I can assign my learning path to my learning group however the individual courses are not being assigned! Please help!
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Embed Video in a Unit or New Lesson page
Hello! I'd love to be able to include a video introducing a Unit or a Lesson. I'm able to embed a video, but after I save and close, it doesn't display. When I go to edit the page, there's just a yellow box. I put the same embed code into a HTML page and it works. If there is a way to embed videos other than into html…
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How is cost calculated per account?
Hello, I was wondering how the cost is calculated per Brightspace account created. I heard that it is upon account activation when the user logins/opens a course etc.? Or is it charged right when the account is created? Thanks! William
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New to Brightspace as a Corporate User
I've spent 21 years in education having used D2L-Brightspace to deliver online learning. I have now transitioned into a business context and have signed on with D2L-Brightspace to deliver professional development to our membership. Excited to be here. Looking to hear from those of you who have used Brightspace for…
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Utilizing LOR to share PDFs not working.
I published a PDF to my LOR, however when the link is used on a mobile device, it doesn't show the entire document. Only the title page. When the link is used on a computer, there are not issues. Is there a way to fix this? Did I set up the LOR incorrectly?
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Formatting lost when copying over from the HTML templates
Hi I am trying to copy and paste a simple callout card from our template course to my original course but the formatting is lost in the process, the template is showing as a green bordered box while the pasted version is plain grey with no formatting. how can i preserve formatting when copy-pasting? I am pasting the html…