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Course Content Feedback tool
Hi, I have been tasked with investigating whether the Course Content Feedback tool could be used at our organisation, so I have a couple of questions. Can this tool be prominently displayed to students at the bottom of a page rather than hidden within a drop down menu? Can the feedback be available to course staff - or is…
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Oauth2 Refresh Token issue - SailPoint Identity
Need someone to take a look at the following error to identify what is the problem. The token refresh was working for short periods, but then it stops working again. For instance, it was working over the december-january break, but last week it stopped working. We currently have the expiry set to 4 hours in production, (20…
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Stuck In Refresh
So, I found that on the refresh page you can find the number of rows generated by a dataset. This help to determine if the Dataset build was at least reasonable. But what do you do when it gets caught in 30+ min refresh loop. It would help if the standard D2L datasets shows the number of rows so I could set an upper limit…
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Manage SCORMs at faculty level / Adding and Replacing SCORM uploaded by other user
Is it possible to manage the SCORMs that are available to instructors? Or to add/replace a SCORM added by a different user? What I want is to manage all the SCORMs at faculty level, so that Instructors can add them to their courses at will by just selecting them from a list of available packages. Right now it looks like…
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Cannot Edit Grade Group on NavBar
Hello, I cannot edit the Grades Group on a Course NavBar. However, this is not the case for all. On most NavBars I am able to edit Grades. What setting would prevent me from being able to select and edit a Group like Grades on a NavBar. I am a System Administrator, and can do it on most NavBars for Grades; just not for…
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Brightspace Blocked My Quizzes | Finals
why is bright space all of a sudden blocking access to quiz content, and lockdown browser materials? i have worked on this course, the entire semester, with no issues until yesterday. brightspace is claiming it doesn’t accept safari, YET i’m using chrome. tried it on a different browser, such as edge, and same issue,…
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Discussions - Error Message
Good morning, I have students who have shared they are not able to reply to discussions and receive an “Internal Error” message. I viewed the discussion as a leaner, and I am able to start a new thread under the discussion. All students are assigned to a group. Are there any other possible barriers to the students replying…
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Would it be possible to add a function for the user/learner to hide previous courses/modules?
Others have had this issue and so far, no easily accessible built in solution has been found. While one can pin their current courses, being able to hide previous courses will vastly improve the user experience. Specifically, one year ago TheFoxKing06 on Reddit indicated they “would like to clean up [their] calendar so…
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Recipients of Announcement
Do all registered students receive announcements or notification of announcements?
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When I try to take a quiz on my Chromebook on D2L it pulls up a blank screen and nothing loads
Whenever I try to take a quiz on my Chromebook, it just shows a white screen and nothing loads on it. I was able to take quizzes a while ago and then it stopped suddenly. I have tried fixing it but so far nothing has worked. I am able to take quizzes just fine on every other device I use, but I need to use my Chromebook so…
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Real time, ongoing grade earned (for student view)
I believe in providing my students with visibility into their grades throughout the semester, so they always know where they stand rather than waiting until the end of the term. However, I’m encountering an issue and would appreciate guidance. Currently, when I view the gradebook settings, it appears that the grades are…
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Extra credit in gradebook
Hello, We are brandnew to this system so I am learning. In weeks 1 and 2 of my online course I allow students to submit an email to me that shows they went through the Syllabus (I have a hidden gem in it which asks them to email me 3 things they learned, any outstanding questions they have, etc). I am unsure how to set…
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Can you configure how many tiles appear in the visual table of contents?
The January 2025/20.25.1 - Brightspace visual table of contents update just rolled out. Is there a way to configure how many tiles appear in a row in the Visual Table of Contents? Previously, our table of contents were two tiles across. Now that they're 3, some of our courses' unit images are cut off. How does the Visual…
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Status Page
How can you subscribe to updates on the status page?
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Articulate Rise SCORM or xAPI completion tracking not working
I have been unable to track (automatically grade) the completion of simple Rise lessons. I have read all the related discussions and tried all the suggestions. The solution that comes up most often is to publish the lesson using SCORM 2004 - 4th Edition with Passed/Incomplete (see below.) I use the default settings on the…
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Why is Brightspace changing how my PPT file is displayed?
I recently uploaded a set of PowerPoint slides into a course, but Brightspace has rearranged how the content is arranged so that now the text is overlapping. I can get around this by changing all of my slides to PDFs instead, but I'm curious if anyone knows why it is doing this.
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calculate final grade for students excused from a test
If we need to add points to the final exam weight for students who were excused from a term test, besides manually adjusting grade for these students, is there a feature in bs to do this for us? can we request it? thanks Charmaine
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How to have a weblink in one module and reference it from other modules?
Hello! I am a new Brightspace user. In my previous LMS, I had a resources folder with many links to various youtube videos, websites, and other 3rd party resources. Then, under the module for a given Week, I would add a Course Link to the items in the Resources folder that were relevant to that week. This worked awesome -…
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Log in to mydesire 2 learn
I trying to register mydesire 2 learn page but I didn't get any email and I can't log in mydesire 2 learn. If I'm trying to log in, it said My account is deactivated. How can I solve this situation?
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How do I copy course information to a new course?