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quiz modification after submission
I modified a quiz question by adding an answer key after the quiz was taken by students. UBLearns replaced the original answered question with the new question that has no student responses. How can I restore the original question with responses?
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How can a Course Home module be force-applied across an organization's Brightspace environment?
My institution is working to create a consistent Brightspace experience for learners. The current reality for my institution is that course set-up is based on each instructor's preferences, effort, and knowledge of best practice in e-learning. To try and get all Brightspace courses on the same page, faculty were given a…
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Customer Spotlight: Intelligent Agents Series by Dr. Elizabeth Pearsall
We’re excited to introduce a new guided course on Intelligent Agents, developed in partnership with Dr. Elizabeth Pearsall, Assistant Provost for Teaching and Learning, American College of Financial Services. This course will help instructors and administrators move from awareness to confident implementation of Intelligent…
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docx File Preview
I don't understand why I cannot view in Preview mode from Assignments, student work saved as a docx file. Why does Brightspace change the formatting from a submitted docx file. Things like spacing, paragraphs, pagination, etc. is ALL different most of the time. I shouldn't have to download and use my hard disk resources to…
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Some of my assignments say they are overdue even though I have long turned in the assignment.
Is it me or brightspace?
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Create vs UPDATE to activate Disabled user account.
If I run a file to disable a user's account through IPSIS (DELETE action for that record), what would the difference be between running a file with a Create vs an UPDATE action to enable the account again?
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Is there a way to export the Quiz -> Grades view?
Is there a way to export grades and the date of which the quiz was completed? For example, going to Quiz → dropdown options → Grades gives me exactly the visual I'm looking for. but, when I click on the export button on this page, the excel file gives me a whole different format.
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Using h5p smart import creates multiple smart import folders after I moved the contents
Ok, so I figured out smart import for h5p has a default folder where all the smart import goes into. So I moved whatever that's been imported to other folders. This is where the issue is - at normal user interface level, I don't see so many smart import folders but in the files management interface, therethere are so many…
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arithmetic questions: need to accept either a positive or a negative answer
Hey all, In creating an arithmetic question, I somehow need to explain to Brightspace that if the answer is, say 123, then I want either a positive (123) or a negative (-123) answers to be accepted as correct. How do I do that? For context, you might be wondering how it makes sense to accept both the negative and the…
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Streamlining Feedback Entry and Gradebook View
We are using rubric-based feedback, and I am looking for ways to reduce the number of clicks. I am hoping that the following is either already available (and I just haven't found it yet), or that these might be put on the list to be added for ease of use. Right now, this process is unnecessarily burdensome. - Filter the…
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Youtube videos not playing in embedded SCORM files
We are using the new content experience in Brightspace. I have imported a SCORM file (v. 1.2 created using Articulate Rise) containing some YouTube videos. When I set the SCORM file to display in the embedded player, the YouTube videos will not play. They display the error 'Video unavailable. This videos is restricted from…
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importing with course components take too long
My understanding is that if I try to export/import a quiz without selecting Course Components, then the embedded figures will not come through. Maybe this has been fixed; I don't know. But when I select Course Components, it seems like it tries to export/import all of the components of the course, not the ones just…
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Minimum Computer system requirements for students to use D2L?
I'm seeking the most current (Sept. 2025) specifications to share with students: a PDF or link we can share with our partner universities and students will be ideal. Thanks.
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Accessing Product Idea Exchange
I want to suggest new D2L features, which I understand is done in the Product Idea Exchange. When I click on that option from the resources menu, I'm presented with the following error message: "Unavailable Quicklink. The External Learning Tool is not available." I get the same result if I go to the D2L Academy home page…
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Gradebook navigation arrow is missing
Hello, Has anyone else noticed that the arrow that used to appear in the top righthand side of the gradebook (to scroll to the right when the number of grade items exceed the space available on the screen) is now missing? It is still possible to use the scroll bar on the bottom of the page to view items not visible…
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Quizzes not showing in Content until available date even though they aren't hidden
On the Quizzes page, future quizzes are listed for the students and they can click on them and see the description. However, when adding them into Content using Add Existing, the quiz does not show for students until the 'Available on' date. How can we enable future quizzes to be shown in Content for the students?
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Hide part of module description in visual table of contents
Hello, I have images with image credits on my module description pages, but I do not want the image credit to appear on the back of the module tile when the info button is clicked. Is there a way to achieve this? Please see the composite image attached - home page tile from and back are to the right. Thanks, Courtney
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Matching-question bug
When adding a matching-question option while creating a test, Brightspace will sometimes repeat the last answer value, rather than matching the default to the newly-created question. Example: Question 1 -> Answer 1 Question 2 -> Answer 2 Question 3 -> Answer 3 Question 4 -> Answer 3 This is very easy to miss and is quite…
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Would you have a list of accessible Creator+ Elements and Practice features?
Hello D2L, I am wondering if you have a list of Creator+ Elements that are accessible. For example, when I use the Tabs element then I run the accessibility checker, I get a warning message. It would be great to know which Elements and Practice features are accessible. Thank you.
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How can we access attachments on Survey responses?
An instructor created a survey with a written response question configured to allow students to upload a file. She wanted them to anonymously submit this file as peer reviews. But now that students have submitted, we can't find a way to see their uploaded/attached files as responses. They don't appear in Statistics or any…