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Missing books
Hello, I am a completely online student, and I have the buzz bundle and none of the books that I need are available to me. 
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Hi everyone, I’m looking for practical ideas—what kind of bag do instructors or admins here use for
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Cannot Access Getting Started with Analytics Builder Course
Even though I have verified my email, changed my password, was sent and received a verification code, I cannot access any of the courses. There was a problem processing your authentication.Your username/password was invalid or your particular user does not exist on our system. If you have any questions please see your… 
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How to set up semester-based exams in a course?
Is it possible to set up semester-based exams in a course—for example, one exam in April and another in November? Students would only need to take one of the exams, not both. Those who complete the course before April could enroll for the April exam, while students who finish after April would be enrolled in the November… 
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Data Hub - classlist enrollment across multiple courses
Hello we're looking to generate a report through the Data Hub which provides us with the number of learners across multiple courses. ideally we need the course offering name included in this, not just the ID. Does such a report exist or do we have to run multiple reports to collate? thank you 
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Competency Tracking in Brightspace
Is there a way to track students Outcome (Standards met) progress in one place for all competed outcomes by program and allow students to view their progress throughout their education journey? Is there a one place where students and staff can see met and unmet outcomes of students? Is there a competency tracking… 
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Email to Instructor Widget
Hello, How do I make widget so students can directly email their Professors/instructors by clicking on it? I tried creating using the HTML but found no replacement strings for instructors' email addresses. Is there any other ways? Thank you 
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How do I sync a D2L course with McGraw-Hill Connect
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super admin role no longer available
Hi, As part of testing, we moved a user from super admin role to instructor role. But then when we wanted to change it back to super admin, unable to do so, only maximum we can make the user admin. Wanted to know any reason why this is happening? 
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Enforcing spaced practice with timed release conditions
I'd like to create release conditions that make it impossible to consume an entire 15 week course in a matter of a few days. Some students will postpone access to content and then consume an entire course in the final 72 hours of the semester. On the one hand, students want an asynchronous course with maximum flexibility… 
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Brightspace - Unavailable
Good morning, We have received the notification indicating that our products are being affected; however, the expected resolution time has not been specified. We kindly request your confirmation of this information, as we are currently executing critical processes on the platform. 
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Where do I find my certificates for finished courses?
where do I find my certificates for finished courses? Thank you. 
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Different time zones
Hi… How can we solve the issues about different time zones? If we ask students to change it manually from their account settings, it works correctly just for Americas and Europe, not other continents. This might cause confusion, especially when it comes to the assignment/quiz due dates. Could you please provide a solution… 
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Help
Could you please help me to find at what time my class start today 
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Parent and Guardian Association
Hi everyone, We are attempting to create associations between Parent and Guardian role and their child/student. However, I am only finding documentation with API information and mention of the CSV. When attempting to use the CSV, there is limited information so I am unsure the structure that is required. Hoping for some… 
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NavBar
Where is the Navbar? 
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LTI 1.3 Link Not Appearing in Insert Quicklink Despite Deployment to Org Unit
We are encountering an issue where an LTI 1.3 link is not appearing in the Insert Quicklink dialog in Brightspace, even though the tool and link appear to be deployed correctly. Setup details: The LTI Advantage tool “PSchman School 1” is deployed to the org unit HL Dev Peter – School 1 (HL-DP-SECTOR-SCHOOL-1). The tool… 
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What is the recommended submission setting and why
When creating a submission for tertiary institution assignments, what would the recommended setting be for submission and why? What are the risks? All submissions are kept Only one submission allowed Only the most recent submission is kept Thank you 
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Can I use intelegence agent to assign a learning path?
I have a set of courses that people will be taking based on their role within an organization. As people register on our platform, I want to have intelligence agents set up so that they are automatically assigned the courses they need. To this end, I've set up learning paths that contain the courses each group needs access… 
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Is there a way to change the displayed course name as a student enrolled in the class?
I have multiple courses that have the same exact name (like both are called HBIO 302 but one is the lab section and one is the lecture section) and I would like to be able to change their names so that I can differentiate them easier (In that example, changing one to HBIO 302 Lab). Is this possible? How do I do it? Thanks!!