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API reports "Resource not found" when trying to a create course section in a course offering
We have a course offering created by the API but Brightspace reports its endpoint does not exist. When POSTing to its endpoint to create the section the API reports "Resource not found". The course offering exists and the API can find it.
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Previewing a student's attempt on a quiz
Perhaps it was a glitch on my end, but I used to be able to preview the quizzes as students were taking them by clicking on the ? with the red dot. This would allow me to see where a student was at if it was coming close to the end of class. It would also allow me to click on it to grade the unsubmitted attempt. Now, I…
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In automated Quiz Feedback, what determines when answer-specific feedback is shown?
I just realized that learners are not able to see answer-specific feedback in quizzes. What determines when a learner sees answer specific feedback versus overall feedback. Does Overall Feedback supersede answer specific feedback? In the Quiz Results Display, does the "Answers" need to be displayed? ← I think this might…
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Password reset email
The user initiated password reset email is not sending out to them. This doesn't seem to happen to everyone and cannot find or see a pattern of why this is happening. It's actually been this way for a while. If I look up a user, I can send them the password reset link email and they will get it. What could be causing this?…
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How to import grades in D2L with different grading items in shells
Hello D2L community, I have a question in regards to the import of the grades. I know there is manual and automatic import fo grade items in D2L, but our situation is a little different. We need to copy grades from one shell to another. however, in the first shell our students have SCORM objects as graded items, and in the…
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Can we set up a quiz template that streamlines the settings we might want to use for all quizzes?
On a recent AMA with a Brightspace specialist, I learned that the possibility exists to set up a template for all quizzes that would automatically apply our preferred settings regarding Availability Dates and Conditions, Timing & Display, Attempts & Completion, and Evaluation & Feedback. However, I didn't get the chance to…
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Recordings made available?
If someone registers for a webinar, but ends up not being able to make it, is a recording made available?
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How do I set discussions to display entire messages by default?
Is there a way to set the discussions so that all comments are displayed in their entirety as opposed to having to click the more button to display the entire message? Having to manually click the more button to read each message breaks the flow of reading the comments and responses. Thanks Rene
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iOS 18+ Dark Mode Icon/Theming Support
Hi, just inquiring if we can expect iOS 18 and above dark mode icon/theming support in the near future. Thanks!
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I have a client who is seeing our tool as an external link rather than an external learning tool?
We are a partner of D2L (our company's name is Qwickly) and I have a client who is attempting to install Qwickly Jot into their Brightspace environment. We have a well-documented installation guide for this that we have checked with the client and, although they are following the steps exactly, when they add the tool as an…
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Virtual Assistant/Lumi Chat open by default
Hi all, If there's documentation on this please point me in the right direction, I couldn't find much this morning. Is there a way to have Lumi Chat expanded by default when users first login to Brightspace? We are having trouble getting students and faculty to use the tool (it would be SO useful if they would use it!) and…
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Why am I getting Error: Page Not Found message from imported course package pages?
I recently exported my Sandbox course content as a zip file (course package) and reset my course. Now that I am ready to import the course package back into my Sandbox, the HTML pages I created are not showing. I am getting an Error: Page Not Found message. The HTML pages were created using the Brightspace HTML templates…
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Calendar Function
I am teaching three courses, and I set up a calendar for one of those courses. However, the other two courses do not allow me to enter calendar items for them, the drop-down list does not contain their names.
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Is there a way to restore Accidentally Deleted Modules
Hello, Is there a way to restore accidentally deleted modules/units? Thank you!
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Power engineering course. class 4
Good morning, I am being asked to enter a code for the knowledge check on an outside web browser. who do i ask for this code, as i am unsure if this portion is a mandatory feature of my course. Thank you
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Am I creating an open discussion correctly
Hi my name is Tiawanna I'm am 36 years old and this is my 1st time using brightspot I would like to know am I creating an open discussion correctly
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Short answer question with a number range that doesn't just have whole numbers
This is a similar query to one I have posted, but even with the short answer strings I copied over, answers are still being marked incorrect. So I might extend my query (and include the initial one) now I have more information: How do we input an answer in a short answer question which permits any number between a range -…
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Can we enhance Data Hub with add-ons for better course evaluation?
Hi there, We’re currently using Brightspace with the Creator+ package, and we have access to Data Hub. While it provides raw data, we’re looking for more user-friendly and visual tools to help us evaluate learner engagement and course effectiveness. Is it possible to enhance Data Hub or purchase add-ons that offer better…
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Disabling communication when publishing
I have two questions around publishing grades for assessments and exams: Will students still be informed grades are published if manually entering grades in the gradebook? Is there a way of disabling emails when grades are published to gradebook? Many thanks, Sue
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Course Merchant: send email when "require verification" order is denied
In writing this question, I discovered a documentation page about "require verification" orders that states "An order cannot be denied via the system." Therefore, I don't think this ask is possible, but I figured I would ask anyway and see if any details could be shared as to how the system currently works. For our use…