Connect with leaders in pedagogy, accessibility, learning experience design and more

Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!

Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!

Want to learn more about Brightspace Partners and Integrations? This is the place to be!

Stay up to date with product updates and announcements in this category.

Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!

Connect with our release information to learn about monthly improvements and updates to Brightspace.

Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.

Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!

The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

I'm curious how everyone else teaches their users how to navigate courses. Our courses all have a Widget based homepage with a Visual Table of Contents. Sometimes learners somehow get stuck on the Content page. I've received feedback that they don't realize that, in order to read the info in the Unit/Lesson page, they have…

Hi, is there a way to see history of content and quizzes edit (when it was done, what have been changed and by who)? Best regards, Sasha Bradic

We have some courses set up with the New Learner Experience. When learners reach the end of the unit, they see an "End of Unit" page. The next activity arrow is grayed out and not available. They have to click the "I'm Done!" button, which then takes them back out to the course homepage. Is there a way to enable the next…

We let students self-enroll in courses via the Discover tool. In Brightspace, is there a way to set up Course B so that users can't enroll in it unless they have already completed Course A? In the Discover settings, I see we can set up enrollment rules based on user attributes, and we can set approvers. But there doesn't…

One of my instructors asked if it's possible to hide course codes from the code selector. I checked various settings and config variables, but don't see an option to do it.

My TAM said they can reset all completion progress for the user through using APIs. I'm not sure how that works but they are saying the only way to reset a quiz for one user is to individually reset them within the course. Does anyone know a more efficient way to reset all quizzes for one user/one course?

Hello, I need help setting up SSO. It is not working properly. It says user does not exist but they clearly do. Secondly, we want emails coming from Brightspace to come from @dwavesys.com. Can you please point me to the right direction to do that?

How do I change default shared folder to a new HTML template version? Currently it's version 2, and I want to change default path to version 3. Where can I find those options?

I can assign my learning path to my learning group however the individual courses are not being assigned! Please help!

Hello! I'd love to be able to include a video introducing a Unit or a Lesson. I'm able to embed a video, but after I save and close, it doesn't display. When I go to edit the page, there's just a yellow box. I put the same embed code into a HTML page and it works. If there is a way to embed videos other than into html…

Hello, I was wondering how the cost is calculated per Brightspace account created. I heard that it is upon account activation when the user logins/opens a course etc.? Or is it charged right when the account is created? Thanks! William

I've spent 21 years in education having used D2L-Brightspace to deliver online learning. I have now transitioned into a business context and have signed on with D2L-Brightspace to deliver professional development to our membership. Excited to be here. Looking to hear from those of you who have used Brightspace for…

I published a PDF to my LOR, however when the link is used on a mobile device, it doesn't show the entire document. Only the title page. When the link is used on a computer, there are not issues. Is there a way to fix this? Did I set up the LOR incorrectly?

Hi I am trying to copy and paste a simple callout card from our template course to my original course but the formatting is lost in the process, the template is showing as a green bordered box while the pasted version is plain grey with no formatting. how can i preserve formatting when copy-pasting? I am pasting the html…

In the absence of being able to call on our custom font, Marketing has approved the use of Arial. It would be great to point our instructional designers to this font.

On Email Classlist, I tried to generate a list of people who had not accessed the course. I tried using Last Accessed. However, I couldn't enter a blank Start or End Date, and when I entered an end date of a few months ago, the results excluded those with blank "Last Accessed."

I tried to use the instructions in Step 4 of https://community.d2l.com/brightspace/kb/articles/5141-review-your-classlist#send-brightspace-emails-to-your-classlist to email all learners in a course from the Classlist page. However, I realized that that the Select All check box above the Classlist table selected all users…

I'm not able to integrate the tool using the instructions provided in the documentation, however, I haven't been able to access the courses. Thank you. Ginette

We have added a font and it is referenced in our CSS files. It works as the default font in our HTML templates. But, is there a way to add it to the Font drop down so that we can reference it in our Unit pages? We want to ensure our courses use our approved corporate font.

I can't access the new ASC portal; each time I click the button, I am led to the page with " No permission" I have checked the community site, and tried to access the new portal site via the link under "Resources," but I am getting the same error. Please check the video screencasts attached for more details. Thank you.