In Classlist, is there a way to send an email to all people who have not accessed course?

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Annette.P.996
Annette.P.996 Posts: 11 🌱

On Email Classlist, I tried to generate a list of people who had not accessed the course. I tried using Last Accessed. However, I couldn't enter a blank Start or End Date, and when I entered an end date of a few months ago, the results excluded those with blank "Last Accessed."

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  • Annette.P.996
    Annette.P.996 Posts: 11 🌱
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    Hi @Mohit.B.878-

    Since you recommended setting up Intelligent Agents, I assume that means there is not a way to send a similar email through Classlist. I'm confirming because I'm creating some trainings for our instructors, and I am trying to get a handle on the capabilities of Email Classlist.

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  • Mohit.B.878
    Mohit.B.878 Posts: 54
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    Hello @Annette.P.996,

    Thank you for reaching out to D2L through the Brightspace Community. I'm a member of the Product Support team. It appears you are trying to send an email to users who have not accessed the course from classlist .

    I suggest setting up an Intelligent Agent for the course, as There is a criterion for Course Activity: "User has not accessed the course in the last (x) days," which will automatically identify and trigger an email based on a set schedule.

    I am attaching documentation on to set up Intelligent Agents for your reference: https://community.d2l.com/brightspace/kb/articles/3499-about-intelligent-agents

    Best regards,
    Mohit Bhargav