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API Call to the Learner Usage Dataset
I am trying to automate the download of the Learner Usage Dataset and am running into an issue with my test call in Postman. I I using the below from the "Get List of Available Data Sets" sample; however whenever I must be missing something because when I try to run this, I am getting this error: { Errors: [ {Message: "No…
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I have oAuth2.0 setup but requesting token asks to login
I'm trying to connect to API from c# code, I can request token through postman, but the request only works when I'm logged in;otherwise, it asks me to login and then I can retrieve the token by clicking on 'Get new access token'. This might work when I'm testing but when I'm trying to request token from c# code based on…
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Link content to glossary
I've added a glossary to my course and want to create quick links from the first occurrence of each glossary term in the content to the glossary itself. However, I can't find "glossary" listed as a quick link option. Is there a method available to achieve this?
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Merge User Accounts
Folks, I have two accounts for the same person. The previous one is a non-authenticated account and she was able to login, now that I have created an SAML2 authenticated account for her, she reports that she cannot login. I want to consolidate the two accounts so she keeps all her old content, but has only the new…
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Error message when uploading SCORM package to LOR
When trying to upload a SCORM package to the LOR, I keep getting this error message about no metadata being found. The SCORM package was created using H5P via the Lumi app. I have no issues uploading the SCORM as a course file, but it will not allow me to add it to the LOR. Second question: I am trying to upload the SCORM…
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Time Restricting Assignments
Thank you for any help you can provide. I am brand new to Brightspace. We are looking for a way to deliver "cases" (in PDF format) to your graduate students this summer, and to have our students attempt and submit responses (in Word format) within a set period of time - for example 90 minutes. I've found that I can create…
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Pagination/students per page in Gradebook
How can I change the number of students faculty can view per page in the gradebook? Right now the max they can see is 10 per page and we have set our pagination settings to 250, but it hasn't affected the gradebook. Any tips?
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Help me change the number of users I can view in my gradebook!
I have watched the tutorials. I know where to go. I just can't change the number of users in my gradebook - why? How can I fix this? In most of my gradebooks, I can see all of my students without having to save the page and go to another page…but in two of my courses, it only shows me 10 students at a time. When I am in my…
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Problemas com a ferramenta notas
A ferramenta notas fica constantemente processando. Por mais de um vez, tentamos acessar e realizar correções e não conseguimos.
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can i export any of the free courses?
can i export any of the free courses?
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phone number
Hi, I am looking for a phone number that I can talk to someone about my issue that I am having. Is there an actual number I can call? I am an Super Administrator. Thanks Corey Thompson William Woods University
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HTML Templates
Hello all, I am looking for some instruction on how to edit existing HTML templates that are shared across my organization. Thank you so much!
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YouTube videos + restricted mode
We have enabled YouTube restricted mode through DNS override records. Provided a user logs in to YouTube with a Google Workspace account, they are still able to view manually approved videos. This system generally works pretty well. One challenge we've run into is that the user's YouTube session is not shared with embedded…
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Authentication error
Hi, I'm trying to use lti 1.3 and I want to authenticate using https://auth.brightspace.com/core/connect/token I created a new client id using the Oauth 2.0 section in Manage extensibility as administrator However when I try to consume the service I receive an error: { "error": "unauthorized_client", "error_description":…
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Saving Drafts in D2L Discussion Board
I am currently navigating the D2L platform and have encountered a problem with the discussion board functionality. In Blackboard, I am accustomed to using the 'Save Draft' feature to work on my posts over time before submitting them. I have looked for a similar option in D2L but have not been able to locate it. If D2L does…
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Quiz vs Exam
What is the difference between a quiz and exam?
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Duplicating a Module in the Same Course
How do you duplicate a Module in the Same Course?
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FAQ Bulk Upload
Looking the Public FAQ feature, is there a way to bulk upload FAQ questions and categories? I have a database of about 200+ different FAQ questions that are categorized. Would like to add this into the system but don't want to do it manually.
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Data Hub Enrollments and Withdrawals, EnrollmentType
Every day I download several files from the Data Hub, including the full dataset of Enrollments and Withdrawals. Today the EnrollmentType column is missing. I can't find any information about this change. Thoughts?
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SCORM packages behave differently when loaded via the API compared to being loaded via the UI.
We have developed a SCORM quiz by testing it and uploading it via the "Add Existing" button in the course content area. Now we are loading these SCORM quizzes en masse via the API. The ones loaded via the API seem to communicate with the SCORM engine synchronously and as a result display some lag in the user experience.…