Recent Discussions

As above.

Hello, I'm trying to unenroll a user from about 400 groups/sections, but unfortunately they all have the same default name (sec1 or grp1). I created and ran a Bulk User Management file, but it only unenrolled them from a single instance of the "sec1" section and "grp1" group. Any ideas on how to get all of them? Or does it…

Is there a way to keep the overall gradebook in D2L set to drop ungraded items but let the instructor select certain grade items to treat as 0? For example, after an assignment is past due, the instructor could set only that item to treat ungraded items as 0.

Does anyone have any tips on how to use the D2L rubrics for grading coding/programming assignments? I have looked at the rubrics and do not want to use a Holistic as it is too vague when grading code while an Analytic does not work for me (currently) as I have not come up with a good way to even distribute the points so…

Hi! For an issue with a user we want to check if a user has been deactivated or reactivated. In the user logs it is possible to see if they were enrolled/unenrolled in a course/dept/org, but additionally we also would like to see if a user was deactivated or reactivated. Is it possible to see if users were…

Hi I was looking to enroll to take the CFP canada course to become a Certified Finacial Planner (https://www.fpcanada.ca/). I am looking to access the course form abroad before moving to Canada to sit the exam. The help team there have said they are not sure if I will be able to access the course from abroad and that it…

Hi Brightspace, Here's the context: Our lecturers have a set of quiz questions that they had written out in a word document file before using the given BS Quiz Template to import the quiz questions into Brightspace. Some of these questions include quotation marks and we realised that when the quotation marks were copied…

When I try to visit the PIE page from the quick links menu https://community.desire2learn.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=9079&type=lti&rcode=D2LLC-27140&srcou=9079 there is an error: Unavailable Quicklink If I click on that page's Heading "Product Idea Exchange", there is an Unauthorized error

Hi, I want to understand if there's a way to turn off emails that are sent to learners when they receive an award? We only want the award to be visible on their homepage, or in the awards section, but want to turn off the default email that they receive when they earn a badge/award. Thanks.

I have created an arithmetic question on quizzes, created a graphical equation to solve, inputted my variables in { } and put in the details for the variables at the bottom. But when my students go to complete the test, the variables are not being replaced, they are still appearing as x, y and z. BUT! When I press "Test"…

Please ignore my previous questions! This stuff is messing with my styles. How do I edit these? app.css, and the inline styles

is there a way to export the gradebook to include the feedback that was given in the feedback column.

Quick question to the Community… Is it possible to allow one student to access a Lessons module say a week before it opens to the other students in a course? I know you can setup accommodations for a student in the Assignments, Quizzes but can it be done at the Lessons level? Is there a trick of the trade to allow this?…

I am taking an online course, yesterday i was 18% complete this morning it says 0%. What do i do?

We are trying to verify the access token from OAuth. In order to do this, we need a "key identifier" (kid) from Brightspace, but we are not sure how to find it. There's one endpoint in our environment called: https://<instance>.brightspace.com/d2l/.well-known/jwks Here are a set of keys that can be used, but none of them…

In our organization we have classes where two students have the same name - they are defined by their Org defined ID. How can I add this to the attendance register? I've added it to the gradebook, but there don't seem to be any settings to change it in individual classes, and I can't see where to change it for the entire…

I did not find the api to create new rubric at https://docs.valence.desire2learn.com/res/assessment.html

I have a professor who had a quiz and noticed that there were a couple of answers (after the quiz had ended) that had multiple answers (they must have accidentally chosen multiple answers). After they went back to indicate one of the answers as being correct they now have multiple questions with no stats. Is there a way to…

We have released a course with a scorm package containined. We have noted an error in the SCORM and need to replace with an updated version. There are learners that have completed the current scorm and gained an award for the course. I do not want to replace this scorm and then find it has affected peoples completion…