Why am I getting Error: Page Not Found message from imported course package pages?

Kourtnie.H.217
Kourtnie.H.217 Posts: 13 🌱
edited June 10 in Create - Set up your Brightspace course

I recently exported my Sandbox course content as a zip file (course package) and reset my course. Now that I am ready to import the course package back into my Sandbox, the HTML pages I created are not showing. I am getting an Error: Page Not Found message. The HTML pages were created using the Brightspace HTML templates found within the LMS.

Any idea on how to get my pages to work again?

Screenshot 2025-06-05 at 9.05.07 AM.png
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Answers

  • Roqeeb.O.922
    Roqeeb.O.922 Posts: 19

    Hi @Kourtnie.H.217

    Thank you for reaching out in the Brightspace Community. 

    The error message you are showing occurs when the HTML files containing the content items are not located in the Manage Files section.

    During the export of the content, can you confirm if you selected the option shown below?

    image.png

    The option shown above, not being selected, is the potential cause of the issue you are experiencing.

    Kind regards, 

    Roqeeb,

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