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Thought Leadership
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Community Corner
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
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Product News
Stay up to date with product updates and announcements in this category.
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Training
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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Can't view attachments to surveys
Hello, A professor created an annonymous survey with questions listed in a Word Doc rather than creating the questions within Brightspace's Survey tool. Students submitted their responses via attachments after they downloaded and filled out the Word Doc. The problem is that the instructor cannot access the students'…
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Error Message in Question Library
My Question Library shows "There are currently no sections or questions contained in this section." However, the Sections Sidebar shows a number of sections. When I click on them to delete them, I get this error message. Can someone advise how to get rid of these sections in the sidebar?
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Has anyone hosted live events with their students (i.e trivia quizzes for socialisation purposes)?
I'm exploring the idea of hosting live events on our Virtual Learning Environment (VLE) to enhance social interaction and engagement rather than focusing solely on assessing course content knowledge. I’m curious if others have experience with this or are implementing something similar. What platform or video conferencing…
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getting started as a student
Hello community I am doing the tours and just wanted to test out this feature as a test.
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Restrictions - Sections - Display configurations
Hello D2L community, We created a course but now we want to know how to more effectively restrict our audience to access certain content. We need to grade each user individually, but we have different modules inside the course (3) with scorm objects from which we take grades for quizzes. However, we also have a guide…
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Classlist in Alphabetical Order
When I go to classlist, select the arrow and choose for students' names to be listed in alphabetical order from either last or first, only a few names are listed in order and the rest are not. Is this an issue that's been reported before? Is there a way for me to resolve this on my end?
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Virtual Classroom Attendance
Hello, I had previously sent a ticket inquiring if we could add the student ID# numbers with the student names in the virtual classroom attendance tracker. The response was no. We have classes with mandatory attendance requirements and multiple students with the same name, so we cannot differentiate who attended. I had…
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Peer assessment tool
Is there any way we can enable peer assessment tool in our LMS? Does Brightspace offer any tools with no need to purchase a third-party or external add-on?
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Discussion Uploads
Hello! What is the maximum space allowed for discussions? Some of our discussions require students to attach videos and powerpoint presentations. Thank you!
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Adding a note and notification to an updated file
Hello, Is it possible to add a note to an updated file so that students can see a brief description of what was updated? I'm guessing this can be done with the new Description box feature in NCE, but can it be done in a way so that students receive a notification when a new version of a file is updated? Thanks, Yildiz
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Why my Laptop's CUP usage and RAM utilization goes to 100%
Hi, I am a faculty member of three different universities. At two of the universities, I am using Brightspace (LIU and CUNY) and at the third one, I use Canvas. I am using a Lenovo Laptop with 16 GIG of RAM and intel Core i7. Whenever I access Brightspace, both from CUNY and LIU, my task manager shows CPU at 100% and RAM…
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Trying to determine cumulative grade
I have been reading the posts about final grades and viewed the video, but I think I may be missing something. I want the cumulative grade "so far" to appear BUT the grades I'm seeing seems to be calculated on the work done so far, divided by the points of the assignments completed. For example: Why isn't the denominator…
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Survey - Reports Generation and Editing
Hello D2L community, We have recently opened a new module in our D2L course shell, and as a part of this learning journey, we have set up surveys. I would like to know if there is any way we can generate reports to see the students' numbers (part of our university ID) without leveraging that question in the survey itself.…
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Regarding Shuffling Questions and Sections
From the documentation I read, when creating quizzes with Sections, the main Shuffle Questions setting under the "Timing & Display" should not affect questions within a Section however when I previewed, the questions within/under the section were also shuffled as well as the section title. Perhaps I'm not associating the…
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MIDI files
We have a robust Music Industry Careers, Management, etc. department at my institution and they have asked about how to upload MIDI files into Brightspace. I don't see it as a supported file type anywhere and was curious about what others may be doing to support these types of courses.
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Is it possible to copy the Single Profile Widget from course to course?
Hi. We are using Classic Content. When we copy an entire course, we noticed that the Single profile widget does not copy into the course. Also, when we go to Import/Export Copy Components, we do not see an option to copy this individual component either. Our instructors have had to re-set it up for each course. (Note: we…
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Intelligent Agent - setup support
Hello, When I set up intelligent agent (IA) on my org area and set it under 'Action' to send an email. It sends the email multiple times based on the number of occurrences discovered by the condition created. For example, condition set, is to find out those who have not completed their application form and send them an…
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How can I change my email
how can I change my email
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How do I display or find "read only" users
I can't seem to search for them in a class. I have Super Admin access. I can find the users when I use the "users" option for the entire system, but not when I am in the class itself. My only choices in classlist are instructor or learner. I see how I can see an enrollment log, but no way to change the user role in a class…
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Download/print quiz questions
How do you download quiz questions from a quiz that has already been created. Just need a copy of the complete question with answers.
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Brightspace Guided Training: Q&A
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: What's New for Brightspace 20.26.12
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.