Documentation
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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MIDI files
We have a robust Music Industry Careers, Management, etc. department at my institution and they have asked about how to upload MIDI files into Brightspace. I don't see it as a supported file type anywhere and was curious about what others may be doing to support these types of courses.
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Is it possible to copy the Single Profile Widget from course to course?
Hi. We are using Classic Content. When we copy an entire course, we noticed that the Single profile widget does not copy into the course. Also, when we go to Import/Export Copy Components, we do not see an option to copy this individual component either. Our instructors have had to re-set it up for each course. (Note: we…
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Intelligent Agent - setup support
Hello, When I set up intelligent agent (IA) on my org area and set it under 'Action' to send an email. It sends the email multiple times based on the number of occurrences discovered by the condition created. For example, condition set, is to find out those who have not completed their application form and send them an…
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How can I change my email
how can I change my email
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How do I display or find "read only" users
I can't seem to search for them in a class. I have Super Admin access. I can find the users when I use the "users" option for the entire system, but not when I am in the class itself. My only choices in classlist are instructor or learner. I see how I can see an enrollment log, but no way to change the user role in a class…
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Download/print quiz questions
How do you download quiz questions from a quiz that has already been created. Just need a copy of the complete question with answers.
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How can an instructor see who read an Announcement?
Hello! I've been teaching in Brightspace for a year now, and I would love to know how to view analytics on my Announcements. I've searched the discussions and the D2L documentation, but I have not found an answer. Thank you!
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Release Conditions for Categories (Assignments and Quizzes)
I can set release conditions for grade item categories and discussion forums - is it possible to do the same for assignment categories and discussion categories? I have a course that is designed for multiple types of users and I want them to see only the assignments, quizzes, discussions, and grades that are relevant to…
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Grading Interface Consistency
Is there a reason "private feedback" option is only available when Instructors visit grading option via the Gradebook and not via the assessment's grading option or even via quick eval?
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Can learners see instant messages on Pulse app?
Can learners see instant messages on the Pulse app? If so, were do they appear?
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Sorting of questions
Hi- When my testbanks of a few thousand questions imported, they arrived in random order. There seems to be no functions that allow sorting. I would sort by name, chapter, or something, but no options seem to exist. I do not mean ordering questions in a quiz, but rather sorting the source questions in the library. This…
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Combine multiple Quizzes on Brightspace
Hi there, I'm trying to merge multiple quizzes on Brightspace. I imported 5 quizzes from the other course and I want to merge them in 1 quiz. When I add from source, some quizzes three quizzes are showing blank but other two are showing questions. Why is it showing blank? How can I bring question from the three other…
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Is there a way to schedule the exact date and time when Modules appear to students?
Hi, Is there a way to get around the need to manually switch Modules (e.g. Weekly Content) from Hidden to Visible? In other words, is there a setting allowing instructors to schedule the exact date and time when a Module becomes Visible to students? Thanks for your help! Ron
- I wrote my code update exam in February ELTR705, where do I find the official transcript?
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Notifications
I have an instructor who is no longer receiving notifications, and this stopped during the last Brightspace update. She only has the following 2 set: Discussions: New post in a forum And under Customize Notifications: Include my grade value But she is no longer receiving any. Has anyone else had this issue?
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Notification settings for faculty
It seems to me that the list of notifications that are available for users in Brightspace are all student-applicable (such as when grades are released, etc.), but not instructor-applicable (such as when a student submits an assignment, etc.) Is there a way to enable instructor-applicable notifications? Thanks!
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Downloading from Portfolio
Can a student download their Portfolio (not ePortfolio) to save for after graduation?
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Insufficient Scopes despite having wildcards.
Trying to get course related files via this endpoint: d2l/api/lp/{version}/{orgUnitId}/managefiles/ based on this documentation: https://docs.valence.desire2learn.com/res/course.html#get--d2l-api-lp-(version)-(orgUnitId)-managefiles- however, getting insufficient scopes despite having scopes set as wildcards: { Errors: […
- Is there a way to know which students did/did not open Brightspace emails sent by the instructor?
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Issue with Pulse app not displaying Brightspace elements
I am having an intermittent issue with the Pulse app. Content I am creating in Brightspace elements (tabs, accordions) is sometimes visible and other times not. It is inconsistent from html page to page. I reinstalled the Pulse app and updated my phone (iPhone 12). My colleague with an Android reports the same problem.…
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Brightspace Guided Training: What's New for Brightspace 20.26.11
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.
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[K-12 Webinar] Building Community in Brightspace – Tools for Student Engagement
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Brightspace Guided Training: What's New for Brightspace 20.26.12
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.