Documentation
Additional Resources
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Higher Ed / Postsecondary
Category List
Discussions
Discussion List
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Restore navbar
I removed the Course Admin tab from the navbar and now the navbar is gone! How do I restore a navbar? #navigation #navbar
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Brightspace Pulse not recording student engagement in Content Progress?
I've been told that students who use the Brightspace Pulse app may not have their progress within the course recorded accurately. For example, when viewing a student's Content Progress, my view within the course space may indicate that they have never viewed resources, while the student asserts that they did. Because this…
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Lock the sorting feature of My Courses.
As an administrator, can I remove the sorting options from My Courses widget, so learner always see the courses in code sequence?
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Insights Portal-- Adoption Dahsboard
Hi There, I have a question about the data that shows through the end date. It isn't clear if this will show access that occurs on the end date itself, or only prior to it. The screenshot below, based on the Classlist, the screenshot below should show one access on 1/22 and another on 2/3. However, it isn't showing the…
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Grade Item Associated to Deleted Dropbox Cannot Be Deleted
We're troubleshooting a course in which grades and feedback will not publish in the gradebook for a dropbox assignment. One quirk in this course is that a grade item is still associated with a deleted dropbox folder. We can't delete that grade item. In fact, it won't let us delete any grade items, perhaps because they are…
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Quiz restrictions
I have an instructor who has an exam that ends at 5:30. She wants to make it so the students can access their incorrect questions for 5 minutes beginning at 6:00. She has created an additional view in the Submission Views to start at 6:00. Does the time difference negate the possibility of doing this? She has a 5:30 due…
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Competency Tracking in Brightspace
Is there a way to track students Outcome (Standards met) progress in one place for all competed outcomes by program and allow students to view their progress throughout their education journey? Is there a one place where students and staff can see met and unmet outcomes of students? Is there a competency tracking…
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Can you delete last column (new level) in a rubric?
When I create a Holistic rubric I can't delete last column or new level. Is there a way to get rid of this column that is not being used?
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Attendance does not appear to user
I have set attendance register to MAKE VISIBLE TO USER, saved sucessfully, but attendance not showing on user navbar.
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Learner password management
How do I adjust settings to allow learners to update their own password through their 'account settings' rather than doing a forgot password reset?
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Intelligent Agent and Final Calculated Grade
Has anyone figured out how to create an Intelligent Agent with Release Conditions to alert the instructor (or student) or someone else, when a student's final calculated grade has fallen below a certain level? This seems like a no-brainer request but it is not one of the items listed under the Grades Release Conditions.…
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Can you find all references to a specific URL across an entire institution's instance?
Hello and thanks in advance for your help! We have an issue because there is a resource (a library guide) linked in many of our courses at the institution. The URL will be changing soon so all places where it's linked will of course be soon broken. Is there a way to track all the places this website is linked in…
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What's the ONE thing/tip I need to know to set up a course if I'm new to Brightspace?
There's a lot of administration to do to set up a course...let alone facilitate it. Assume it's a faculty/instructor who needs to do this (there's no assistant), they're new to the LMS and they can't waste any time. How can we help them get their course set up with the essentials...
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How to follow documentation kb article pages on new communuty site?
For example, how do I follow this page or get alerts that it has been updated? Thanks, Charles
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Merged Courses and Using Student View to See What Students Can See
When I go to "Student View" for my merged courses, it doesn't show anything that is in the "parent" course. Why is that?
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Does D2L have an OER-type hub or open LOR that I either retrieve or upload files?
Does D2L have an OER-type hub or open LOR that I either retrieve or upload files that could benefit other instructors, IDs, or admins? For example, we've created a regular and substantive interaction (RSI) log within the HTML editor, and it could benefit other faculty, institutions, and programs that track RSI for…
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Issue with Adding questions from the Question Library.
When trying to add questions to a quiz from the Question Library, certain questions have a message in green that says “Already imported” and these questions cannot be added to the quiz: Can you please explain? If you need an example, you can go to Winter 2013 - PSYC-215-001<https://mycourses2.mcgill.ca/d2l/home/58406> >…
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Quizzes not showing in content
After importing quizzes from one course to another, the quizzes appear under the submissions button, but I cannot find where to ensure they appear in "content." Thank you
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Teams Integration bugs
Hi, In our Brightspace Teams Integration widget, if the user ticks the box for "make a team for all sections" it will make two identical teams with identical enrollment even if there is only one section of the class. Then if the user deletes one of those teams, it deletes both of them. Then the user can't make a new Team,…
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What function do "Enrollment Options" play on the "Add Existing Users" screen?
When I choose "Classlist"/Add Participants/Add Existing Users" (and I find "existing users" misleading because these are users registered in Brightspace, but not yet registered in my class... why not say "Add Brightspace Users"), I get the following screen: My question is, what do the Enrollment Options fields do? I…
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