not seeing roles filter in engagement settings

Rosalee.P.353

Owen.M.3197

Hi Rosalee! Thanks for bringing to us your concern about not seeing the roles filter in engagement settings.

My name is Owen and I'd be happy to provide some clarity here! If you look at the summary metrics tab on the settings page, you'll be able to see the "roles" filter. The article I've attached below can help you navigate this section if you need further assistance.

https://community.d2l.com/brightspace/kb/articles/4545-engagement-dashboard#configuring-the-engagement-dashboard-display-using-settings

If you need anything else or have any follow-up questions about filtering by user roles, let me know!

Cheers,

Owen

Rosalee.P.353

Thank you for replying, but I've read through all the material. However,

I'm still not able to view the additional roles other than Administrator. See the image attached.

Mohammadhossein.B.850

Hi Rosalee, I hope you are doing well!

My name is Mohammad from the Technical Support Team.

I have looked at the config variable "d2l.Tools.Insights.InsightsPortal.Roles" and I can see that only Adminstrator value is added. I would suggest adding other roles as you desire to see in the filter options.

Here is the documentation about that config variable as well:

d2l.Tools.Insights.InsightsPortal.Roles:

Provides administrator override capability to pre-filter the roles that are available to select when setting up their Engagement Dashboard. The roles that administrators select are included in the Engagement Dashboard. The roles appear in the dashboard Settings and users can further refine the included roles from that location

Please let me know if you have further questions and I will be happy to help!