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Youtube videos not playing in embedded SCORM files
We are using the new content experience in Brightspace. I have imported a SCORM file (v. 1.2 created using Articulate Rise) containing some YouTube videos. When I set the SCORM file to display in the embedded player, the YouTube videos will not play. They display the error 'Video unavailable. This videos is restricted from…
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Bug Report: FIB Type (offset)
Sorry, not sure where bug reports go. Might already be posted, but could not find info on. In the FIB Type, if you had a second line of text the cloze space jumps a line, and appears off set (starts a new <P>) below the text. results in I'm trying to convert a Moodle site to D2L and since D2L does not yet have a Pull Down…
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Can i add a new certificate to a currently live course with release conditions attached to quizzes
I have a live course with a current certificate and old accreditation numbers on it, I need a new certificate added with new accreditation details, but do not want people who completed this previously to get a new certificate. If I add a certificate attached to quiz completions, how can i ensure only a new batch of…
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LMS Admin Question > Course Sections
Hi All- Currently in the middle of a SIS change over and testing the API between the SIS and Brightspace. Noticed this morning on a test push, that the course sent over only had an offering and had no section. In our current LMS setup, we sent over the template, course offering and then a course section. I was not involved…
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SCORM suspend_data
I have tried everything I could think of, but every time I start a SCORM package while impersonating a learner, the package`s suspend_data is reset and the learner is brought back at the beginning of the activity. I use SCORM specifically so the progress is saved and the learner cannot reset its progress. Even when I…
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User login data
Is it possible to pull user login data for a whole year? I've gone into data hub and can see the data set for user login but it seems to do it by day. I want to pull an average of how often people are logging in every week but don't massively want to have to do it via loads of spreadsheets. It also seems to only go back to…
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I have three Brightspace courses that don't seem to be editable. Why is that?
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How do I link lessons in D2L to my google classroom?
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How do I see my son's classes
My son is a student at Rick Hansen Secondary. How do I see his classes?
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Tracking Teacher Activity
I'm hoping to find out how to generate a report that tells me how many assignments a teacher has marked during a certain date range. Can someone direct me to these instructions? Many thanks!
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IOS ipad & Apple Pencil Grading Capabilities?
Hello, Is there any chance Brightspace is developing (or has already developed) grading capabilities with an instructor app and ipad + pencil -- so that I can actually handwrite comments on submitted papers, mimicking the process of pen and paper? I taught at a school that used Canvas in 2022/23 and that is the 1…
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Change my email address on brightspace
Hi, I am not receiving any emails from my professor because the email that is associated with my account is incorrect. How do I fix this?
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Odd Error Students Get When Posting Discussions
Hi, I'm the student online support specialist at my college, and I've been getting an handful of students in an Art History class that keep getting this error when they try to post in the instructor's discussion area. One of the students actually got a picture of it and sent it to me. It's a little vague, so I'm trying to…
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Web Filtering
I support a primary school which is looking to start using D2L Brightspace. I want to make sure their Smoothwall filtering system isn't blocking anything that they need, before they start using it. Is there anywhere I can obtain a list of URLs that need to be allowed through the web filtering system?
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The display box now is too small to view and choose any questions from the Question library.
See the image below where no question can be seen-highlighted area. The scroll bar is also tiny -circled in red. I miss the option of just Add/Edit in old D2L settings. I can't figure out how to choose any question if I can't even see the questions at all.
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Request for Help with Legend for Quiz Icons in D2L
I hope this message finds everyone well. I have set up quiz questions in my D2L course so that when a quiz is published, the D2L system displays the following to learners: The correct answers to the displayed question. The learner’s response to the displayed question. The learner's grade for the displayed question. Some…
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Intelligent agent for students who have not submitted work
I am trying to set up an IA for students who have not submitted any work to a course in the past two weeks. I already have an IA running for students who have not logged in to Brightspace at all. I can see that I can set one up for students who have not accessed a particular course. Here is my issue. I want the IA to…
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How do I use superscripts and subscripts in Brightspace?
How do I use subscripts and superscripts when writing comments on students' submissions?
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How do I produce a file that lists all grades for Brightspace?
How do I produce a file that lists all grades for Brightspace?
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Is there a way to enable TurnItIn on discussion posts?
Hello! I am hoping to find a way to enable TurnItIn for discussion posts in my courses. If this is possible, could someone provide the steps to doing so? I have super admin role, so permissions are not a concern.