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Is there a new recommended resolution for Module Banners?
We've recently updated our Brightspace to January 2025 and since the redesign of the module appearance, the banners on our modules have appeared slightly compressed and lost smooth edges, as if they don't have anti-aliasing. Has the recommended resolution for these banners changed or is there something else that we need to…
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how to embed a pdf file
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How can I suggest a new Brightspace feature for the Quizzes tool?
Whom do I contact about this, please?
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Ordering questions and scoring based on answer position
We are in the process of setting up a Mock Exam that includes an Ordering question, but our internal grading scheme does not correspond with any of the existing grading options for this question type. Is there a workaround in Brightspace to apply a custom evaluation system? For context: we ask a candidate to put 5 answers…
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resubmit an assignment or discussion
IN many cases, I have told students to resubmit an assignment or discussion for various reasons, usually they did the wrong thing, wrong file or some other mistake due to an error can they resubmit something that I have already graded? what happens to the prior submission? does the grade book know to replace old submission…
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I am trying to access Product Exchange Ideas to vote (PIE) and I am do not have access.
There was a problem processing your authentication.Your username/password was invalid or your particular user does not exist on our system. If you have any questions please see your system administrator. Are you able to assist? Thanks, Maureen
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How do you make the description of a check list visible to all users?
Hey all, I've created a check list, but every time I enter in learner view, or impersonate a learner, I can't seem to see the description I wrote for the check list, just the options. I've searched for a solution, but can't seem to see any settings option in our instance of D2L. Attached is a screen shot of what I see. The…
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self assessments / quizzes
My students cannot access the correct answers after they write the quizzes. Why is this?
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I cant find my course
How do I see my assignments for my course?
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Where are the new question types?
While I was interested to read about the "Release of the New Quiz Evaluation Experience", I was disappointed to see no related plans to improve the range of question types available on the platform or the workflows required to create them. In fact, with the removal of support for Ordering and Matching, the update now…
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How do we create a Fillable table question in D2L?
We previously moved from Blackboard to D2L. One of my Math professors ran into an issue creating a fillable table quiz question in D2L as he had always used in Blackboard. Where the student can enter the answers directly into the table. Is this possible in D2L?
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Test Users and Roles
Good evening, I have 2 questions: The API Test Tool site () states that you can use the DevCoPStudent account to test API calls to the test D2L site (devcop.brightspace.com). I am doing this successfully. Are there any other test accounts I can use to call the API, particularly a user that is a lecturer, not a student; and…
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PIE Link Broken?
I'm attempting to access the PIE via the "Produce Idea Exchange" link under Resources, and I get directed to the Brightspace Learning Center instead to a page that says: Unavailable QuicklinkThe External Learning Tool is not available. Attempting to go to a previously saved link doesn't work, as the SSO sign-in has not…
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"Insert Code" option that popped up from the + button when answering written response questions.
hello, an instructor had this option last semester but now it is no longer appearing, can anyone provide any info please? I did see the Note: The Insert Code option is not available in the Quizzes tool. however; our instructor saw students using the 'insert code' option in Fall 2023 semester although the quiz questions…
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How do I log into Bright space to complete a course as a student at Wilkes University?
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403 authentication error
I got 403 authentication error when making the following API call: GET /d2l/api/le/(version)/content/items/(userId) Which permissions are required to run this API call
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Why are there now random BS default images on homepage unit buttons
Hello Why are there now random BS default images on our course homepage unit buttons if an image was not selected in the course content? In some cases the BS default mountain image is replaced with the banner image e.g. This is OK but is a shame because visually the course looks very uniform and does not highlight key…
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This client is not permitted to use the client_credentials grant
Hi, I'm trying to use lti 1.3 and I want to authenticate using https://auth.brightspace.com/core/connect/token I created a new client id using the Oauth 2.0 section in Manage extensibility as administrator However when I try to consume the service I receive an error: { "error": "unauthorized_client", "error_description":…
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If you unenroll a learner form a course, where do their assignments go? Are they deleted?
If you unenroll a learner form a course, where do their assignments go? Are their assignments (ex., uploaded documents) deleted? We have a situation where someone was in a course and uploaded a signed form as part of an assignment. Then they dropped out of the course so we unenrolled them from the course but now we need…
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Can I re-open a quiz for a student while keeping all their previously entered questions intact?
Can I re-open a quiz for a student while keeping all their previously entered questions intact? From what I understand a quiz reset erases all their already completed work.