Error 403 when creating a new user via API request

reynaldo.junior

Hi,
I'm trying to create a new user using a Postman request, but I'm getting error 403 (Forbidden). I already tested the whoami request and was successful (status 200); my username has all the credentials to create a user, and I'm using the scope "core:: user::" when creating the token.

Is there something I am missing?

I really appreciate any help you can provide.

Paul.P.783

Hello @reynaldo.junior,

Generally speaking, a 403 error (not authorized) could point to any number of permissions. To identify the issue, you could either create a discussion with other developers in our Developers Group, found here, or submit a case to our Support team to get the details and take a look further. Or choose both, whatever works for you.

Please keep us posted if you find a solution and completed your intended workflow.

Hope this helps!

reynaldo.junior

Thanks @Paul.P.783

I will do both.

Ian.P.710

So looking at this the scope I think should be users:*:* not user:*:* Other than that is if you also need a OrgDefinedId some sites are setup to require one.

However I would say change the scope and re authenticate as a first step.

reynaldo.junior

Hi @Ian.P.710

Thanks for your reply.

You were right, the correct syntax should be "users:*:*", but unfortunately I'm getting the same error.

Heba.A.271

Hi Reynaldo,

Thank you for reaching Brightspace community.

This error is related to your permission , meaning you don't have permission to create a new user over the system. Can you check your role permission for Users tool, 'Create a User in the Database' ?

Hope this helps!

Regards,

reynaldo.junior

Hey @Heba.A.271 ,

My role is Super Administrator, here is a screenshot with the database permision:

reynaldo.junior

Thanks @Paul.P.783

I'll do both.