Quizzes - broken image while editing

Austin.A.6208
Austin.A.6208 Posts: 5 🔍
edited November 14 in Known and Fixed Issues
In the Quizzes tool, if you add an inline image to a question with the editor, the image will appear as a broken image with only the alt text displayed

if you preview the quiz, the image is displayed.
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Answers

  • Jenn.H.328
    Jenn.H.328 Posts: 48

    This is very odd behaviour and very unexpected. Are you adding a new image or inserting an existing image from your Brightspace environment?

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  • Austin.A.6208
    Austin.A.6208 Posts: 5 🔍

    it happens with both uploading a new file or choosing an existing file

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  • Austin.A.6208
    Austin.A.6208 Posts: 5 🔍

    Where/how do I report this as a "bug"?

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  • John.S.971
    John.S.971 Posts: 16 🌱

    We are encountering the same issue, instructors editing quiz questions with image files cannot see the images during the editing process. I've noticed two variations of this problem. In one case, the text editor displays a broken image icon, but in the other there is no indication in the WYSIWYG editor that an image is present in the question.

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  • John.S.971
    John.S.971 Posts: 16 🌱
    edited September 18

    After further testing and consulting with D2L Support, it appears that this issue is specific to the Firefox browser in our environment. Switching to another browser has resolved the problem, allowing us to edit quiz questions with images easily and efficiently.

    image.png


    I hope that helps.

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  • Austin.A.6208
    Austin.A.6208 Posts: 5 🔍

    the problem happens for me with Chrome… maybe a browser setting? not sure what though

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  • Shawn.M.117
    Shawn.M.117 Posts: 2 🔍

    I have this as well in Chrome and is frustrating to manage quizzes. Why is it so specific to browsers? I have not tested in other browsers.

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