Documentation
Additional Resources
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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Can I as an instructor display discussion posts and any replies to that post at the same time?
Can I as an instructor display discussion posts and any replies to that post at the same time?
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Are you able to send a Brightspace Certificate to a mass group of students?
I am wondering if you can award/send a certificate to any student at the University? I have an idea to create a specific certificate for a group of students - but need to know if you can award the certificate to certain students and not students just in one course.
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Quiz question
Are quiz start and end dates required?
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How do I add a TA for my course (college level)
I'm trying to add my TA to the course to access. I am not sure what role to assign as I can't find a TA designation. I am not sure the best way to do it.
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How do I eliminate the sidebar in the grading section?
A new feature of the preview window is a sidebar that cuts screen space down. How do I toggle that off permanently?
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Discussion Thread Help
There is no "start new discussion thread" button where it should be. How do I start a new thread?
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Where to find my classes
I'm having trouble trying to find out where to go for my online classes
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My professor posted a quiz and said this quiz requires set up. How do I do that?
How do I set up a quiz
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How would I obtain new templates for my org?
Our current templates are 4 or 5 years old. How would we obtain the newest versions of HTML templates for our org?
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It says I'm connected through SSO and I can't edit my password. What's SSO?
It says I'm connected through SSO and I can't edit my password. What's SSO?
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Students can't see Checklists
I created four checklists in D2L, but students can only see one of them. What might be the problem or how can I troubleshoot the problem?
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Hi, for a HTML based question, will the answer auto saved when someone moves to another page
Hi, for a HTML based question, will the answer be automatically saved when someone moves to another page
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Cannot find any Section Tools
Hi everyone, i having trouble with Section. I want to create section but cannot any menu for section Already tried in Course Management, Course Admin, and Course Information. But Still cannot find it. Please Help
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on the Pulse app, I cannot complete the login...
After selecting "network login" and choosing my school, it takes me to my Northwell system login, and will not accept my SUNY Delhi login information. Please help? thanks.
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Mandatory Question on Quizzes
How do you change the "Mandatory" questions in quizzes?
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Rubrics - changing default score when selecting the level
Hi everyone, When grading using the rubrics tool, the max score for a level will be set by default, for the selected level for each criterion. Can the default score be pre-set by instructor to use the minimum or other score for that level? Eg. in the screenshot below, when the 'Excellent' level is selected, instead of 100,…
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LinkedIn Learning Video Embedded Content
There seems to be an issue with LinkedIn Learning Videos as embedded content not wanting to load for students. Have tried to have them make sure they are already logged into LinkedIn, tried various browsers, and also had students clear cache and cookies. Any assistance is welcomed - thanks in advance!
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Learner badge (award icon) for uploading profile picture
HI, where can I find the badge(award icon) to award a learner who uploads a picture in their profile? I want to add it to my course but my institution doesn't have it in the award icon library. Ursula
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What are you using for course evaluations?
Hi All! We are currently looking for other ways to evaluate our courses. Right now, we are using Explorance Blue. Is anyone using or doing anything different? Thanks!
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How do I delete a duplicate assignment in Grading?
Hello, 1. How do I delete a duplicate assignment in Grading? 2. Can the assignments in Grading be moved to put them in a different order? If so, how? Thank you.
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Upcoming Events
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Brightspace Guided Training: What's New for Brightspace 20.26.11
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.
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[K-12 Webinar] Building Community in Brightspace – Tools for Student Engagement
Looking for new ways to build a more connected and engaging classroom? Creating a sense of community can make a meaningful difference in how students participate, collaborate, and engage in learning. Join us for this practical, K–12-focused webinar as we explore how Brightspace tools can help you create a welcoming and…
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Brightspace Guided Training: What's New for Brightspace 20.26.12
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.