Wh does the side bar on Brightspace looks empty for me?

Elhem.H.9259
Elhem.H.9259 Posts: 2 New Community Member
edited January 31 in Corporate

Other users on the platform (same organization) do not have this issue; the side bars do actually show them content and sections. Not a general issue. I tried simple solutions such clearing the cash, using other browsers, nothing worked. Any insights please?

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Answers

  • Janet.W.813
    Janet.W.813 Posts: 79

    Hi @Elhem.H.9259,

    Have you checked the permissions for your role in the course where this is occurring? Is there content in the course?

    If you Add a Module, does that content then appear for you or does it disappear also?

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  • Nikhil.P.90
    Nikhil.P.90 Posts: 129

    @Elhem.H.9259 Hi Elhem,

    Thank you for reaching out to us on the Community site.

    The issue you have reported will require further investigation from our side.

    Can you please open a support case with us by providing the below information,

    {

    1. Name of the course where you are unable to see the Content topics sidebar appear/load
    2. Permission to impersonate your account and access the course to see the issue

    }

    Regards,

    Nik

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