We have SSO configured on our Live and Test Brightspace instances, usually without any problems but very occasionally some people report that they get the "There was a problem processing your authentication". These users all have active Brightspace accounts. I am assuming that the issue is that ADFS is sending the SAML…
Hi, I have implemented SSO based on the Org Defined ID - the name ID mapping is Org Defined ID - some users could log in, but some of them are receiving the message "There was a problem processing your authentication" even though in the Azure it is success. Any idea where is the problem? Thank you, Mariana
We’re facing regarding transitioning our current platform users (who have native Brightspace accounts) to an SSO-based login. Some of our existing users won’t/don’t have accounts in the CRM we use for our SSO and I would like to understand our options for how we can handle these users going forward. If we bulk-update the…
Is it possible to change a Username on Brightspace without any disruption? Meaning can this be done without creating issues or any complications for the user and their course enrollments, etc.? Reasoning behind this, is that we have some username accounts that are not part of SSO O365 credentialing. Their accounts were…
Our students and faculty connect via SSO - In our lab space on public machines, when students sign in, they cannot fully log out when they use the log-out feature. Another student logging on to Brightspace from the same machine will be brought to the prior user's account. The only way to correct this is to log off the…
Hello, I need help setting up SSO. It is not working properly. It says user does not exist but they clearly do. Secondly, we want emails coming from Brightspace to come from @dwavesys.com. Can you please point me to the right direction to do that?
We receive this error when we log out of D2L: AADSTS750054: SAMLRequest or SAMLResponse must be present as query string parameters in HTTP request for SAML Redirect binding. Logging in works fine with SSO. I have re-uploaded the metafile and verified the login / log out URLs are correct in our Identifiy Provider We are…
On our site we have SSO enabled for our students and teachers. For integrations which use the APIs we use local accounts. Is there a way to trigger the local login screen when using https://auth.brightspace.com/oauth2/auth to get a token so you can use a local account? Now yoy need tricks to add the ?noRedirect=1 to go to…
Our students currently login to Brightspace indirectly by logging on to a student portal through our schools system. We’ve had some server issues this week so our system is currently down. This means that students are unable to login to Brightspace to complete their work. Is there a way to allow these students to login to…
Is there a way for the system administrator to update the "log back in" link that displays on the session timeout pop-up window? When a session times out for me or one of my users, the pop-up box populates, but when the "log back in" link is selected, it opens the "login portal page' but when you select the SSO button it…
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Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes followed by 15 minutes of Q&A and networking. Take a deep dive with our Adoption Team into Brightspace tips and tricks for better digital learning experiences! ❓ What to Expect 📝Learn how to create dynamic Quizzes 📚 Use the Question Library…
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