Accessibility

Blocking a student
how do I block a student once they have dropped.
Finding videos where captions have or have not been auto-generated?
Is there a way to find out which videos across our instance have had auto-captioning applied, or which ones haven't, or both? This would be very helpful for us for improving accessibility and ensuring compliance with our institutional digital accessibility policy. Sarah
Pack Light, Build Smart: Quick Accessibility Wins for Brightspace
As an avid backcountry camper, I’ve collected a lot of backpacking gear. In the search for the perfect balance between safety, comfort, and weight, I’m always looking to optimize and make my packing list better, or lighter, or more versatile. In a similar way, we can look for quick ways to improve the accessibility of our…
D2L Accessebility
Hi, Can I access D2L from India?
Media Library - for images to use across courses
Does anyone use Media library to store images that can be used across courses? We have just been having a play with this. But when we go to "Insert Stuff" "Media Library" then insert the image into our content. The content editor isn't recognising as an image so we can't then add alt text or mark as decorative. Is there a…
AI Tutorial App
Hi! Would anyone be able to recommend an app that we can upload a script and it makes a training video? We've already looked at Synthesia and Speechify, but we're hoping to find another option. Thanks in advance for everyone's ideas!
kaltura
how do i submit a video from kaltura if the screen wont accept it and says "restricted file extensions"
Assignment Annotations "Note" Issues
Good day, I received the following campus query a few days ago: "When editing the Note annotation, the edits do not always reflect. The reproducibility of the error occurs frequently and includes the spellcheck (does not always pull through the correction). This has caused student & lecturer dissatisfaction and frustration…
Why does my account say unauthorized access?
When I signed up for BrightSpace, it welcomed me and then went immediately to an unauthorized access page. Does anyone know how to get this issue fixed? Thank you Jen
how do I submit something
Accessibility of Quadradic Functions Graphs
Help! I'm helping a math instructor who uses graphs like this: With parabolas that have x & y intercepts, a vertex and axis of symmetry, all in different colors! Anyone have any ideas on how to make this graph accessible?
How can a Course Home module be force-applied across an organization's Brightspace environment?
My institution is working to create a consistent Brightspace experience for learners. The current reality for my institution is that course set-up is based on each instructor's preferences, effort, and knowledge of best practice in e-learning. To try and get all Brightspace courses on the same page, faculty were given a…
Would you have a list of accessible Creator+ Elements and Practice features?
Hello D2L, I am wondering if you have a list of Creator+ Elements that are accessible. For example, when I use the Tabs element then I run the accessibility checker, I get a warning message. It would be great to know which Elements and Practice features are accessible. Thank you.
Log in
Can I login to my college brightspace course here without going through the school sign process because I still lack MFA authorization?
FOG course activities
Hello, I am unable to open the section activities. The message says my browser doesn't match something or other. Thanks for your support.
Using a screen reader in a page
My student uses a screen reader. She's having trouble navigating down a page. She can navigate horizontally between pages well but not within a page. How can I help?
Change of classes
Day before yesterday i received an email that one of my classes I was going to start on Monday had been cancelled. I then needed to replace this class with another one, which I did yesterday. Now, I have all of my classes in Brightspace except for the new one. How long does it take for the new class to show up in…
Is there a setting to allow for breaks during online exams?
I have and have had students with class accommodations allowing for 5-10 minute breaks during exams. I teach asynchonrously online and am wondering if there is a setting to allow breaks during exams to be able to allow for this accommodation. I have not been able to locate the feature if there is one. Thank you. If there…

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Save your seat in our “Bright Ideas” 💡 Webinar Series. Each webinar is 20 minutes followed by 10 minutes of Q&A. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better professional learning experiences! What to Expect ⭐ Create an inclusive and accessible training environment so all…
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Save your seat in our “Bright Ideas” 💡 Webinar Series. Each webinar is 20 minutes followed by 10 minutes of Q&A. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better professional learning experiences! What to Expect 📊 Automate enrollments with Manager Dashboard and Learning Groups…

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