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request for an account for Brightspace's service portal for Judith Stam
Dear reader, Would you please be so kind to make an account for the D2L Community and Support? Thanks in advanc. Regards, Heleen
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Join the Conversation: Spotlight on D2L’s Instructional Design Advisory Committee
At D2L, we believe that the most impactful learning experiences are built through collaboration—not just between instructors and learners, but also among the professionals who design and support those learning moments behind the scenes. That’s why we want to spotlight our Instructional Design Advisory Committee forum,…
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course feedback
I do n ot have that tab in my course? Where do I see my course feedback from students at the end of the semester? Thank you.
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Awards that issue PDF certificates with replace strings strip out PDF accessibility tags
Issue: Awards that issue PDF certificates with replace strings strip out PDF accessibility tags Related issues: 01918625 Steps: Follow instructions, steps 1 through 8: Create a Custom Certificate that uses Replace Strings I used {FullName} and {AwardDate} replace strings Only change I made was on step 6 of the linked…
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Monitoring Admin and Instructor Activity in Brightspace
Does Brightspace offer a feature that allows a super administrator to track the actions and changes made by other admins or instructors—such as an activity log or audit trail? I frequently receive this type of question from users who want to ensure accountability and better oversight within their learning environment.
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Please hire neurodivergent user experience designers, D2L needs help
Currently, D2L is an accessibility quagmire and is currently so difficult to use that the process of elucidating all the things wrong with it would completely overwhelm me. If I feel like this, I'm certain other neurodivergent students are also experiencing difficulty. It is good that Brightspace is aware of web…
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Text box lines not appearing when pasted into Brightspace
Hi all. I frequently use the text box feature inside Brightspace. Now, I use TextBlaze to insert a textbox with everything I need set up instead of making a new one on Brightspace each time. However, I have learned that the lines in the textbox, when shortcutted in, appear invisible to students. For example, I have a…
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How do i find the media library page so I can record a audio?
How do i find the media library page so I can record a audio?
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How to enroll in a purchased course from NLN SIRC?
Hello, I recently purchased a SIRC (NLN) Bundle course and am trying to access the course, but cannot find it. This is my first experience with Brightspace, and would appreciate any assistance. Thank you. Lorraine Flood
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Special Access for Discussion Forums
My college has made the decision to lock down discussion forums with an end date. We are leaving visibility, but withholding the opportunity to post once the deadline passes. This solves a few problems for us. However, sometimes we have students with disability accommodations who are allowed extra days on their discussion…
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Staff member unable to complete course as grey bar to move through the pages isnt showing up
Hi, I am unsure if this is the right place to ask. A staff member is trying to complete our unconscious bias course. There should be a grey bar that comes up at the bottom of the screen so that they can proceed with the session and move to the next slide. This is not showing up for her, but I have tried to access it…
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How do I make the display fit a now-standard widescreen monitor?
The Brightspace screen only covers about the center 60% of my laptop screen or monitor, leaving blank swaths on the right and left as if it were created for a squarish screen from the 1990s. I have not yet found the right setting to change that to fit today's screens, which are all wider than they are tall. This is a…
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Uploading Word Project Assignments from a Mobile Device Using Copilot 365 & OneDrive
My Question is: now that Microsoft is using Microsoft 365 and they are recommending using Copilot 365 for Mobile devices - when you create a Word document it automatically saves to the OneDrive. Is there a way to access the OneDrive from a Project assignment submission screen on a mobile device? Or does the actual file…
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D2L and Accessibility in Quizzes
Hi, Could you kindly point us to documentation as to how D2L would work with the following accessibility software below: Speech to text software Text to speech software Screen Magnifier Best, Angelo
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ReadSpeaker app not available on welcome page
Hi there, Our ReadSpeaker app is not linking to the first slide on each course. Is this because it's html? This has been noted by our user testers and is a huge accessibility issue. Not to mention the additional money that we paid for this add-on. Can this be fixed?
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Hidden Grades
I am having trouble with viewing my grades for a class in bright space. At the start of the semester, it worked fine, now 4 weeks in, I can no longer view feedback or grades for one of my classes. Anyone has any idea how to correct this?
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"View as Learner" option missing
May i ask how do i activate the "View as Learner" option when i click on my username. It is missing. Thank you.