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Awards that issue PDF certificates with replace strings strip out PDF accessibility tags
Issue: Awards that issue PDF certificates with replace strings strip out PDF accessibility tags Related issues: 01918625 Steps: Follow instructions, steps 1 through 8: Create a Custom Certificate that uses Replace Strings I used {FullName} and {AwardDate} replace strings Only change I made was on step 6 of the linked…
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Assigning AWARDS/CERTS at the ORG unit to users with the same name
New to Brightspace and love what it has to offer at the course/learner level, but boy the admin functionality is really lacking. We want to assign awards and certs at the org level, but we've noticed when searching for users with a common name, you can't differentiate between them. See screen shot. Am I missing a config…
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Modifying release conditions of digital badges
Does changing the release conditions of digital badges or awards affect the participants who earned them previously or issued?
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Unenrolling Users After Certificate Completion
Hello, Brightspace Community, I’m looking for a way to automatically unenroll a user from a course 30 days after they receive their certificate. I understand that there is an option to unenroll users based on course activity or login activity through an intelligent agent, but I haven’t found a way to trigger unenrollment…
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Date-Based Release Conditions for Certificates
Hi, I have a course where every year or so we update the details of the certificate and I don't want learners who have already received the previous certificate to receive this new version of the certificate. Currently, the release conditions for this certificate are that learners have to complete 3 modules and then visit…
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Unable to generate certificates with course name and student name
Hi , I tried to create certificate templates within our LMS system with relevant templates that contain form fields to generate customized certificates to every learner but unfortunately it shows an error message while generating the certificate. Please advice.
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Turning off Award notification emails
Hi, I want to understand if there's a way to turn off emails that are sent to learners when they receive an award? We only want the award to be visible on their homepage, or in the awards section, but want to turn off the default email that they receive when they earn a badge/award. Thanks.
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How can I replace a SCORM package without affecting peoples current award status?
We have released a course with a scorm package containined. We have noted an error in the SCORM and need to replace with an updated version. There are learners that have completed the current scorm and gained an award for the course. I do not want to replace this scorm and then find it has affected peoples completion…
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How do I delete an award?
I am trying to clean up some data and ensure that test awards (e.g. the awards are called "Test Award") are marked with IsDeleted = 1. There are several awards in the AwardObjects dataset that are NOT associated with courses, and I can't find them to delete them so that they get the IsDeleted = 1 value. I am a Super Admin…
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SCORM Packages with Awards attached
Hi there, I have a SCORM package with an award attached to it - the release condition is the award is released when the content topic is completed. I updated the SCORM package and now some learners have lost their awards. I checked the Awards Issued data set and cannot find the students in there either. So, if you update a…
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What is AWARDS under My Home about for Admins?
When an admin selects AWARDS from the homepage (or by selecting My Home when in any course) a submen including "Classlist Awards", "Course Awards" etc. appears. It is hard to understand the purpose or meaning of the choice here, though. For example, while a list of users appears under Classlist Awards it is unclear which…
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The Award Edit page that I create is blank.
The Award Edit page that I create is blank.
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Can an award be triggered on some but not all quizzes or dropboxes?
We have a client who would like learners to reflect either via dropbox or Written Response. These will not be graded and they will only need to complete 5 out of 8. Therefore there will be 8 quizzes or dropboxes to choose from and will only need to pick 5. Is there an option for D2L to release a certificate using an…
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Simplifying the view of award release conditions
Our LMS team has set up release conditions for badges and awards in our course. One of the awards is triggered when a learner completes 6 specific module topics. In the badge description, I've mentioned that learners earn the badge upon completing all the units in the course. This should be sufficient information for…
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Generate Certificate Error
Hello D2L community, Has anyone encountered this error and more importantly, figured out how to resolve it? We have created a new certificate template but keep receiving an error when issuing and generating it. D2L Support have can't see anything wrong their end, so it's likely an issue with the PDF itself…but we are…
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What is the banner size to the awards verification public link
We would like to customise the how the banner appears by placing a graphic that can replace the grey area around the award icon/ badge from the public link page, therefore would like know what the dimension is for that area