Learner Experience

Auditor Tool and standards - so that our mentors can view progress of their Programme Members
We have Facilitators on our courses that track progress at section level. But each of our Programme Members also have a mentor, sometimes that mentor is a mentor to 3/4 people on the same course. We have about 30 sections on a course (so 30 faciliatators), with a total of around 5000 Learners (programme Members) and 4000…
Student access to brightspace API
Hi, I want to create a project where users can extract their registered courses, but I do not know if the API allows that access to students or if it's even feasible. Is there any resource I can refer to to find out what API calls I, as a student, can make? Thank you, Manmilan
Senior Student Technology Woes
Hi I am a senior person who is new to Brightspace. I have been using computers since 1983. Actually I wrote essays for 2 University degrees on my Commodore 64 in the 1980's. I have used several Woord Processing programmes since then and now am using Microsoft Office. Most of thes programmes I have learnwed by using and…
Learners Cannot See Rubrics
We discovered today that students cannot see rubrics attached to discussions or assignments (dropbox). The rubrics are published and marked as visible to students, but they can't see them in the instructions as expected. We've been troubleshooting it for the past 1.5 hours and nothing makes sense or changes this results.…
How can I replace a SCORM package without affecting peoples current award status?
We have released a course with a scorm package containined. We have noted an error in the SCORM and need to replace with an updated version. There are learners that have completed the current scorm and gained an award for the course. I do not want to replace this scorm and then find it has affected peoples completion…
Submission file type changed after upload
I've had a strange experience wherein I uploaded a .dwg file (as a submitted assignment), then a .dxf file in the same assignment. I then deleted (moved to the trash bin) the .dwg file on the computer. I left both files on Brightspace. When I next looked at Brightspace, both were listed as .dxf files. Can anyone tell me…
For all of the files I've created there is a big blanks space at the end of the published file.
When I've finished using the html editor to input my lesson and materials and save the file, there's a large empty space at the end before the editing options etc. at the end. The extra space isn't visible in the html editor, only after the file is saved/published. The blank space is insanely long and confusing for…
Deactivating users
Hello Am I right in saying that when we deactivate a user, they will not receive any notifications from the system? Kate
Why is D2L using poor UX design with nested frame-based user interfaces
It is known issue, especially, on Lenovo laptops, that on some features the frame within a frame within a frame code design does not allow a user to scroll down to click the Add or Submit or Allow buttons. I gave an exam on Friday using the Video Record option in a Written Response Quiz Question with my English language…
New Content Experience vs. New Learner Experience
Hello Brightspace Community, We are currently using the New Content Experience (NCE) for all of our courses, but we are interested in turning on the New Learner Experience (NLE). We really like NLE, particularly the arrows to navigate through content, the more visible tracking and knowing where they left off, and general…
Content Progress
Could you please clarify how sessions are tracked and whether there could be any system errors affecting data accuracy? We observed that a student downloaded a document from Brightspace, yet the system recorded it as 1 visit | 0d 0h 0m 0s | Downloaded. How can a download be registered without any time allocation?…
Manual completion Tracking - New Learner experience
Hi, We have turned on Manual completion tracking in New Learner Experience on one of our modules (we think we must have done this before we swapped to new learner experience; as now can't find the setting). So it looks like this to learners. And they have to tick that they have completed it Three questions: 1. Where is…
Emojis not supported
Anyone else notice that emojis are not supported in the fold-out menu for: Tags: UX, User Experience
Project Assignment Worksheet Not Opening From Pulse to Word on Mobile Device
I have a Project Assignment that has the instructions written out in the prompt, and then at the bottom has the assignment as a Microsoft Word so the student can edit & write the answers on the worksheet and then upload. My question is for students on a Mobile Device and using the Pulse app - when they open a Word document…
Learners missing the "launch unit" button?
I'm curious how everyone else teaches their users how to navigate courses. Our courses all have a Widget based homepage with a Visual Table of Contents. Sometimes learners somehow get stuck on the Content page. I've received feedback that they don't realize that, in order to read the info in the Unit/Lesson page, they have…
Discussion - Feedback from instructor
Hi, Is it possible for instructors to know if the feedback they've given on a discussion post using the grading tool has been read by a student? In assignments - there is clearly a way for instructors to see this. But I don't see anything similar in discussions. Please help? -Linda

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Learner Experience

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