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Approved Contact Support
Hi, I am trying to log into the Approved Contact Support page. However, I keep getting a Single Sign On error. Image attached (Error.jpg). Any suggestions on how I can successfully log in? Thanks.
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Account Email Change
Hello, This account is registered under my personal email account because I've had it for a long time. I am now a Central State University student and need to access the academic materials using my CSU account. How can I accomplish this? Kind regards, Leslie
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Where can I find
Where can I find my classes and my books?
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Donna M Principio
How do i access my class online?
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Presentation1322 L01
I am having trouble accessing my course. I can't get in cengage
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Creator+
We are interested in creating an assessment that includes branching logic based on answer choices. I this something we could achieve in Creator+? We would also want to be able to export written response answers.
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how do i import the 12 week template?
how do i import the 12 week template into a module site
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Notification if ILP stops sending data?
Hello, We are new to both Brightspace and Ellucian ILP, and has our first instance of the ILP connection going down over the weekend when Banner was restarted by our IT. Is there a method to have Brightspace send me a notification if it doesn't receive any data from ILP within a certain time frame? Alternately, is there a…
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Brightspace Discussion Posts
My professor is requiring a correctly formatted reference to a journal article. I need to be able to do a hanging indent within my discussion post, however the toolbar only gives options for “increase indent” and “decrease indent”. If I move my cursor to a specific line of text first and then increase indent, it will move…
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How do I begin a discussion? How can I find my class' discussions?
First time member here and currently I am feeling so confused. I have spent at least 45 minutes reading all of the FAQ's and I watches a video tutorial, reccomending I find "content" or "Discussion". When I select discussion, it appears all of the discussions are completelty unrelevant to me. Is D2L Brightspace Community…
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Self-Enrol in Groups
An instructor set up a group category with a self-enrolment type. When students click on the link to the category, they receive an error message stating the self-enrolment groups are not available. Has anyone experienced this issue before, and did you find a solution?
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Setting up pronouns in Brightspace
Hi, I'd like to set up pronouns in Brightspace. I've activated both d2l.Settings.EnablePronouns & d2l.Tools.Classlist.DisplayPronouns, the option "allow others to see my pronouns" appear but users still can't set up their own pronouns through account settings. Thank you,
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Survey notification
I can't seem to find a way to be notified when a new survey attempt has been completed. This defeats the purpose of having a welcome survey since I need to constantly manually check to see if one has been completed and then keep track of who I have replied to. Can I set it up so that I get a notification of some kind that…
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Crazy question...how do I add a photo to my Brightspace Community profile?
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Quiz answers for students
Hello community, I am a College student and the institution where I am studying uses DL2. We have regular quizzes but after we do the quiz we cannot see the results and check what we did right or wrong to work on our weaknesses. This sucks! I am wondering if this is a default thing and if we are stuck with that as…
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First time
Hi everyone, I am new to this site so I always expect help and support. Hope this semester will be a great one. However, I am not be able to see any content from my online course (221 Transportation Management) in the Bright Space. Any suggestions please.
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Are there are video tutorials on the different interactive in Brightspace?
I'm trying to send an educational designer tutorial videos on the different interactive elements in Brightspace - the separate elements and practice activities so they know the options available when working with academics. I build their sites but generally they provide details on what they want as part of the student…
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How do I add a power point presentation to content on my class shell?
How do I add a power point presentation to content on my class shell?
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Use of Glossary or other suggestion
We are in the process of revamping our ASL course. We were thinking of adding the videos with vocabulary words into Glossary. We tested adding, and the lag time is tremendous. I would love to know what other schools are using for language courses to be able to house their vocabulary videos.
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Error message is returned after a due date has expired.
The error is (LTI error: {"type":"http://docs.valence.desire2learn.com/res/apiprop.html#invalid-token","title":"Unauthorized","status":401,"detail":"The access token is for another tenant"}) It is occurring for a limited number of course student sets when a due date passes. What is this error message and what may cause it?…