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Error: Internal Error
Error: Internal Error There was an error processing the page you requested. Contact technical support. Tell them which page you tried to reach and how you got this error message. What should I do about this error message?
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Adding a result from a final external exam
Following a course, we need to add a result from a final external exam for each learner so that the tutor can see the outcome and we can report on results for the class. What is the best way to do this?
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Character Limits for "Criteria" and "Description" when creating a new award?
Does anyone know what the character limit is for the Criteria and Description fields when creating a new award? We are trying to set up micro-credentials using the awards system in D2L, but I am having trouble finding what the character limit is for those important fields in the set-up of that award system. Thanks in…
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Display/hide author info on announcements
Hello, As a superadmin, how do I enable the check box that allows the announcement author to select whether their name is displayed? I have tried Thanks, Courtney
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Feedback on short answer question
An instructor created the following short answer question. I believe the instructor used the following regular expression. Why does the feedback to show forward slashes? I believe the student can either enter Root-cause or root-cause.
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Record a Discussion post assignment in PHE 500 8-1 Discussion:
Record a Discussion post assignment in PHE 500 8-1 Discussion: Public Health Messaging and Communication. Kindly, Jae
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Inquiry on Constructing Deep Links for D2L Pulse App
Hi everyone, I'm currently enhancing our Brightspace widgets and need help constructing deep links for the Pulse app. We use various API calls to get URLs for navigating to specific parts of Brightspace (like courses, announcements, due dates, and assignments), but we want these to open directly in the Pulse app on mobile…
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Learning Paths DO NOT LOAD
Is anyone experiencing an issue where the content in their learning paths are not loading (see image). This is the same for every learning path and has been like this since last Wednesday.
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How do we insure that emails are just internal to our course and going to external addresses?
We use the K-12 lessons for format of Brightspace.
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Sending announcement to particlular students/courses
I wanted to do a global announcement that would post in courses. I have tried using release conditions under classlist for users enrolled in an org unit at the school level but no success. Do I need it for each course offered or is there an easier way.
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Review a quiz to see which questions the student ansewed incorectly.
Wish to review an exam/Quiz with student to see the questions answered incorrectly.
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Sharing Analytics Builder Dashboards
My institution is implementing the Insights Portal. I have been tasked with learning the ins and outs of the Analytics Builder to build custom dashboards for my institution. I've had some success creating visuals that are going to be helpful to stakeholders for short-term and long-term tracking purposes. I keep hitting a…
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Updated version of document in Content Area
I’m trying to upload an updated document version, but the old version still appears when I view it. I’ve tried dragging and dropping, uploading a new version, and even deleting the old one, but nothing seems to work. What am I doing wrong?
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Question Flag
Does Brightspace have a feature of flagging questions on assessments so that students can identify a troubling question and can make sure to return to that question before they submit an attempt?
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Update on Question Flags on Quizzes
I found a post from over a year ago saying that this feature was slated for development but can't find it on the Known/Fixed Issues lists. My students really like the ability to flag questions during quizzes that they can come back to later and I'm looking to see if this feature will be coming to Brightspace soon! Thanks…
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Even clicking on the highlighted number leaves a message "un-read"?
It seems crazy that even after I read messages in the Discussion board they remain marked as UNREAD unless I click on each one individually and open it. It takes like three clicks to get rid of a notification for a message I've already read. Am I doing something wrong? Or is the Discussion board work-flow designed for…
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Are there ways to change the icon for the "Callout" element in Creator +?
I understand that there are 4 "icons" we can use in the callout element: no icon, question, attention, and jumbo. I have received feedback that the attention icon looks like an image failed to load and is not aesthetically pleasing. Is there a way where we can have more icon options or at least a variation of what came…
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Automate drop lowest grade
Is there a way for to automate dropping the lowest grade in the gradebook? I found an article where you can go into the individual user and manually find the lowest grade and drop it, but I want to see if there is a way that Brightspace can find the lowest grade and automatically drop it. So for example, it may drop quiz 1…
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Problem with third-party integration - LTI Advantage and Oauth 2.0 authentication
Greetings! We have a third party tool trying to integrate the Brightspace API through Oauth 2.0. Our goal is for them to obtain an access token so they can use grading services (LTI 1.3). In this initial stage we are following the directions provided…
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When I give students more than the assignment max it is posted but is not in total points
Even though I check can exceed in assignment rules , it will not add those extra points into the final grade total. Never had this happen before.