How to Check Who Deactivated a Student Account in Brightspace?

Ryan.L.309
Ryan.L.309 Posts: 1 🌱
edited August 11 in K-12

Hi everyone,

We are trying to find out if there's a way to check which staff member deactivated a student account in Brightspace.

I’ve heard this might be possible through Admin Tools > Audit Logs, but I can’t find that option in my interface. I suspect I may not have the right permissions, but before escalating to our system admin, I’d like to confirm:

  • Where exactly can I find the Audit Logs?
  • What type of event should I look for (e.g., "Deactivate user", "User Status Change")?
  • Is there any other way to track this kind of activity, such as through Brightspace Data Sets or logs?

Any guidance or screenshots would be really helpful. Thank you!

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Answers

  • Garima.C.533
    Garima.C.533 Posts: 2

    Hi @Ryan.L.309

    Thank you for reaching Brightspace community. In Brightspace, it's not possible to directly see who deactivated a user through standard reporting or logs within the platform. While you can see if a user is active or inactive, the system doesn't track the user who performed the deactivation. If you need to track this information, it's recommended to submit a support case to D2L Support.

    Please feel free to ask here if you have any follow-up questions.

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