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PIE Link Broken?
I'm attempting to access the PIE via the "Produce Idea Exchange" link under Resources, and I get directed to the Brightspace Learning Center instead to a page that says: Unavailable QuicklinkThe External Learning Tool is not available. Attempting to go to a previously saved link doesn't work, as the SSO sign-in has not…
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"Insert Code" option that popped up from the + button when answering written response questions.
hello, an instructor had this option last semester but now it is no longer appearing, can anyone provide any info please? I did see the Note: The Insert Code option is not available in the Quizzes tool. however; our instructor saw students using the 'insert code' option in Fall 2023 semester although the quiz questions…
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How do I log into Bright space to complete a course as a student at Wilkes University?
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403 authentication error
I got 403 authentication error when making the following API call: GET /d2l/api/le/(version)/content/items/(userId) Which permissions are required to run this API call
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Why are there now random BS default images on homepage unit buttons
Hello Why are there now random BS default images on our course homepage unit buttons if an image was not selected in the course content? In some cases the BS default mountain image is replaced with the banner image e.g. This is OK but is a shame because visually the course looks very uniform and does not highlight key…
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This client is not permitted to use the client_credentials grant
Hi, I'm trying to use lti 1.3 and I want to authenticate using https://auth.brightspace.com/core/connect/token I created a new client id using the Oauth 2.0 section in Manage extensibility as administrator However when I try to consume the service I receive an error: { "error": "unauthorized_client", "error_description":…
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If you unenroll a learner form a course, where do their assignments go? Are they deleted?
If you unenroll a learner form a course, where do their assignments go? Are their assignments (ex., uploaded documents) deleted? We have a situation where someone was in a course and uploaded a signed form as part of an assignment. Then they dropped out of the course so we unenrolled them from the course but now we need…
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Can I re-open a quiz for a student while keeping all their previously entered questions intact?
Can I re-open a quiz for a student while keeping all their previously entered questions intact? From what I understand a quiz reset erases all their already completed work.
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How to reorder gradebook items
I want to change the way my gradebook is set up. Currently everything is organized by categories, like Assigned Work (which contains the majority of the items), Weekly Tests, Extra Credit. But I want the items to appear instead in the order students complete them each week, like the first assignment in Week 1, the second…
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Is there a way to pull survey data for multiple courses through the data hub?
The Advanced Data Set for Survey Results looks to pull only one Org unit ID at a time. Any information is appreciated. Thank you, Kathleen Benn
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Textbook publisher syncing question
How do I delete duplicate assignments found when syncing with textbook publisher? Here is the message I received from McGraw Hill Connect. Unlinked assignments10 assignment(s) cannot be automatically re-linked because they do not have corresponding assignment names in Connect. If these assignments are not re-linked,…
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Oauth2 Refresh Token issue - SailPoint Identity
Need someone to take a look at the following error to identify what is the problem. The token refresh was working for short periods, but then it stops working again. For instance, it was working over the december-january break, but last week it stopped working. We currently have the expiry set to 4 hours in production, (20…
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Stuck In Refresh
So, I found that on the refresh page you can find the number of rows generated by a dataset. This help to determine if the Dataset build was at least reasonable. But what do you do when it gets caught in 30+ min refresh loop. It would help if the standard D2L datasets shows the number of rows so I could set an upper limit…
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Manage SCORMs at faculty level / Adding and Replacing SCORM uploaded by other user
Is it possible to manage the SCORMs that are available to instructors? Or to add/replace a SCORM added by a different user? What I want is to manage all the SCORMs at faculty level, so that Instructors can add them to their courses at will by just selecting them from a list of available packages. Right now it looks like…
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Cannot Edit Grade Group on NavBar
Hello, I cannot edit the Grades Group on a Course NavBar. However, this is not the case for all. On most NavBars I am able to edit Grades. What setting would prevent me from being able to select and edit a Group like Grades on a NavBar. I am a System Administrator, and can do it on most NavBars for Grades; just not for…
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Brightspace Blocked My Quizzes | Finals
why is bright space all of a sudden blocking access to quiz content, and lockdown browser materials? i have worked on this course, the entire semester, with no issues until yesterday. brightspace is claiming it doesn’t accept safari, YET i’m using chrome. tried it on a different browser, such as edge, and same issue,…
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Discussions - Error Message
Good morning, I have students who have shared they are not able to reply to discussions and receive an “Internal Error” message. I viewed the discussion as a leaner, and I am able to start a new thread under the discussion. All students are assigned to a group. Are there any other possible barriers to the students replying…
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Would it be possible to add a function for the user/learner to hide previous courses/modules?
Others have had this issue and so far, no easily accessible built in solution has been found. While one can pin their current courses, being able to hide previous courses will vastly improve the user experience. Specifically, one year ago TheFoxKing06 on Reddit indicated they “would like to clean up [their] calendar so…
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Recipients of Announcement
Do all registered students receive announcements or notification of announcements?
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Real time, ongoing grade earned (for student view)
I believe in providing my students with visibility into their grades throughout the semester, so they always know where they stand rather than waiting until the end of the term. However, I’m encountering an issue and would appreciate guidance. Currently, when I view the gradebook settings, it appears that the grades are…