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Failed to fetch error
Hello, I used to be able to open and read d2L files as page format, then suddenly I can't read the file as page format and have to either view as text or download the file because it keeps telling me "PDF loading error: failed to fetch" even though I was trying to open PowerPoint slides or docx. files and also pdf. files.…
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Assignments and grades services extension with LTI 1.3
Is there a way to get startDateTime and endDateTime when querying for a line item? We must be consistent with the dates between our tool and the platform hosting our deep link. During our query to the line item endpoint, we can get the line item but it is limited to ID, scoreMaximum, label, resourceId, and resourceLinkId.…
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Unable to Automatically Regrade Arithmetic Question
I believe I already know the answer but it helps to receive confirmation. The following is hypothetical but based almost completely on what just happened in my course. Let's say I created a quiz with an arithmetic question. Students are given the weekend to complete it. Halfway through the weekend I discover that there is…
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How do I submit an idea / feature request when Product Idea Exchange is blocked for me?
I used to be able to suggest ideas/changes on the Brightspace Community page, but now when I try to go to Product Idea Exchange, it just gives me an "Unavailable Quicklink" error page even though other people on my campus can access it just fine. Why does my account not allow me to access the Idea Exchange page?
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Hide part of module description in visual table of contents
Hello, I have images with image credits on my module description pages, but I do not want the image credit to appear on the back of the module tile when the info button is clicked. Is there a way to achieve this? Please see the composite image attached - home page tile from and back are to the right. Thanks, Courtney
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How to change question font size on multiple choice practice in Creator+
I am trying to change the font size on Practice questions in creator+. I am building multiple choice questions
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"Work to Do" widget
If I enter a discussion due date in Content module, will the due date appear in the Work to Do widget?
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Whenever I try to take a quiz on D2L now it just pulls up a blank page and nothing loads on it
This only started recently and I don't know how to fix it. I have a Chromebook that is only about 2 years old and I have been able to take D2L quizzes fine until about a few weeks ago when it no longer worked. How can I fix this issue?
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Enforcing Timer Setting After Quiz Submission
We like to give our students 10 minutes after they have submitted their quiz to review the incorrect answers only, however when the 10min timer stops- the questions remain available. What do I need to alter in the settings to make sure that the timer is enforced and that the quiz closes out?
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Can you filter out correctly answered questions when grading a quiz?
I give a lot of fill-in-the-blank quizzes in my class, and the grading can get tedious since I have to check each attempt for correct answers that were marked incorrect due to spelling or wording differences. Is there a way for me to see only the questions/answers that were not awarded points instead of all questions in…
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Self-assessment
Self-assessment works well with the classic experience, but when I switch to the new experience, the system displays a message that the content cannot be rendered. I tried to delete the self-assessment and create it again, I tested it several times, but it didn't work. Do you have any recommendations please?
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Subject: Assistance Required for Office 365 SSO Integration in Brightspace
Dear Brightspace Support, I am currently trying to integrate Office 365 Single Sign-On (SSO) with D2L Brightspace but cannot find the authentication tools or relevant settings to complete the integration from the Brightspace side. I have already configured the application on the Office 365 portal (Azure AD) and have the…
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how to customize an announcement for individual students
how would I start an announcement by using "Hi" followed by each individual student instead of "everyone"?
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I want to do the quiz on gamification
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Use Self-Assessment for Certificate/Awards
How can I add a score to a self-assessment to release a certificate when the student is finished with course?
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Where to locate student's grade after switching sections?
Hello, I recently had a student switching from one section to another (both sections are my classes). Now I only see his grades for items AFTER the switch in the current section and can't see his profile and grades for items BEFORE the switch in the old section. Anyone knows the grades in the old section would be stored…
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Can teachers mark a student's assignment as completed (like an override)?
Sometimes students submit work outside the requested method (e.g. on paper instead of file submission). Is there a way I can mark their assignments as completed, so that it no longer shows on their to-do list after I publish a mark and give feedback? It seems silly to have an incomplete/unsubmitted assignment that has been…
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Is it possible to use the Analytics builder to create a group of courses?
Hello, We would like to create a group of specific courses and generate a report on the date on which students have posted to any discussion, submitted an assignment or attempted a quiz. This is required to manage the substantive interaction policy at our university. Will appreciate any help and guidance this community can…
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How do i sent an email with our class zoom link to my entire class at one time?
I need to send the zoom link to the class but the feature to send an email to them all is no longer available. I can only IM them
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How can I change the submission receipt email template?
I would like to modify the submission receipt email template. Is it possible to make changes to it? Additionally, is there a way to bulk add or edit assignment email notifications? If a course has 50 assignments, it takes a lot of time to edit each one individually to add or remove notifications.