Teams Integration bugs
Hi, In our Brightspace Teams Integration widget, if the user ticks the box for "make a team for all sections" it will make two identical teams with identical enrollment even if there is only one section of the class. Then if the user deletes one of those teams, it deletes both of them. Then the user can't make a new Team, and the links to the deleted teams are still in the widget. The University of Leiden Brightspace Support Team says this: "Do not delete a Microsoft Teams environment you created through the Course Connector within Brightspace. Doing so will remove the environment from Microsoft Teams but will not remove the link from your Brightspace course to said Teams environment and you will not be able to create a new Microsoft Teams environment." (source: https://universiteitleiden.screenstepslive.com/a/1350629-microsoft-teams-support-and-troubleshooting ). Any ideas?
Answers
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Hi @Will.Tredway5228 ,
Thank you for reaching out to the Brightspace Community!
We've reached out to internal teams about this bug, and we believe the best route would be to reach out to your Admin Support and submit a support ticket with us. We want to help you resolve the problem, and this would be the best way forward.
If you need any help in doing so, please feel welcome to reply to this thread or reach out to me via DM.
All the best!
admin