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Class Progress & Audio Recordings
I teach language courses online, and as part of students’ discussions, I have students use D2L's audio recorder to record their voices in the language they are learning. They typically complete 3-4 recordings before each checkpoint (deadline), and once the deadline passes, I review these recordings through "Class Progress"…
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Use of role names in intelligent agent emails
Hi, we have a master module which is copied 14 times to form modules for specialist tutors. Intelligent agents (IA) are set to run in the master module before the copy process, so it would be useful for the email sent to CC in the role of tutor. This would reduce confusion because the tutor would be reminded of the…
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Difficulty entering student assessment passwords via remote access to student PCs
Good morning, I was wondering if anyone else has had trouble entering student passwords for quizzes and tests through a remote access suite such as Net Support. My proctors are having to enter the test room with each student and input the passwords after launching lockdown browser. Does this reflect a change in the basic…
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Login Activity
How can I review my login activity including location details as an instructor?
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How can I move an active student out of an inactive discussion group and keep their work?
I'm still having trouble navigating who is or is not active and I inadvertently put an active student into a small discussion group with inactive users. The active student posted 3 discussion threads and no one replied so I moved him to an active group. Unfortunately I can't see anyway to move his discussion threads with…
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How can I get help with a specific question regarding adding someone to a classlist?
I have a user who has been enrolled in several courses. I can't add them to a new course's classlist because they can't be found. The chatbot isn't able to help. I can't find any related articles. The chatbot keeps telling me that I have to be logged in first to this community before I can contact customer support via chat…
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Comments function not working in PIE
Just posted a comment to the PIE. Now, suddenly I can no longer comment and no comments are visible on any posts. Tag: Bug Report
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Export All Students' Attempts for a Quiz's Selected Question
If we export a quiz' student attempts & grades into an Excel file, for a WR question, all the lines will be consolidated into one line, and it is difficult to read. Can D2L export all students' attempts for a specific quiz question into a Word or PDF file so that the formatting of the answers is preserved? If not directly,…
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How do I create a quiz with 8 out of 10 questions to choose from?
I have an academic who has 10 long answer questions and students only need to choose 8. One option is creating an assignment but there is a strict time limit. Another option is a quiz but not sure if bonus questions is the only option? It is tricky because it is a final exam tied to the gradebook so possible marks need to…
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Replacement for Slim Announcements
Hello, Is there a replacement or something similar to the slim announcement widget? We are looking for an announcement widget that doesn't take up the whole course home page when an instructor posts a long announcement, but rather prompts the student to "read more" so the learner see the rest of the widget on the homepage…
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Getting the error Keyset URL Cannot be reached
When trying to set the LTI 1.3 tool, I get the error "Keyset URL cannot be reached." However, when I open that Keyset URL in a new tab, it seems to work. What could be the issue?
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Can you release only feedback on Specific questions in a quizz and leave the rest hidden
We don't want the students to see the questions and answers to most of the questions but we have a couple of short answer questions that we added feedback. We want the feedback to be seen for those 2 questions for all students is that possible?
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Please assist me add an image on the homepage tile without it appearing in the content container.
Please assist me add an image on the homepage tile without it appearing in the content container. Can we add image on the tiles the same way its added on the home page banner?
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Failed to fetch error
Hello, I used to be able to open and read d2L files as page format, then suddenly I can't read the file as page format and have to either view as text or download the file because it keeps telling me "PDF loading error: failed to fetch" even though I was trying to open PowerPoint slides or docx. files and also pdf. files.…
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Assignments and grades services extension with LTI 1.3
Is there a way to get startDateTime and endDateTime when querying for a line item? We must be consistent with the dates between our tool and the platform hosting our deep link. During our query to the line item endpoint, we can get the line item but it is limited to ID, scoreMaximum, label, resourceId, and resourceLinkId.…
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Unable to Automatically Regrade Arithmetic Question
I believe I already know the answer but it helps to receive confirmation. The following is hypothetical but based almost completely on what just happened in my course. Let's say I created a quiz with an arithmetic question. Students are given the weekend to complete it. Halfway through the weekend I discover that there is…
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How do I submit an idea / feature request when Product Idea Exchange is blocked for me?
I used to be able to suggest ideas/changes on the Brightspace Community page, but now when I try to go to Product Idea Exchange, it just gives me an "Unavailable Quicklink" error page even though other people on my campus can access it just fine. Why does my account not allow me to access the Idea Exchange page?
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"Work to Do" widget
If I enter a discussion due date in Content module, will the due date appear in the Work to Do widget?
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Whenever I try to take a quiz on D2L now it just pulls up a blank page and nothing loads on it
This only started recently and I don't know how to fix it. I have a Chromebook that is only about 2 years old and I have been able to take D2L quizzes fine until about a few weeks ago when it no longer worked. How can I fix this issue?
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Enforcing Timer Setting After Quiz Submission
We like to give our students 10 minutes after they have submitted their quiz to review the incorrect answers only, however when the 10min timer stops- the questions remain available. What do I need to alter in the settings to make sure that the timer is enforced and that the quiz closes out?