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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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Allowing students to review a quiz
Here's our dilemma, we've found that students are waiting until after they leave the proctor to open their quiz review and then take photos of the quiz answers. As a result, our tests have been compromised and need to be rewritten. We know how to set parameters to allow only one review attempt, how long they can have that…
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Issue with Accessing Top Level of a Content Module from the Associated Widget
An instructor reported an issue in that she created a content module which contains sub-modules. The top-level module contains an item however whenever the module is accessed from the content widget it redirects to the sub-module rather than to the top-level module. I have checked various settings, but I can’t figure out…
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Open a case not functionning
Hi, I am trying to open a case, but the web page is not opening. It keeps cherching and nothing appears in the webpage :
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LTI 1.3 but having trouble with authentication (/d2l/lti/authenticate). Keep getting 404s.
Hello Team, I'm trying to get our tool to work with 1.3 and brightspace. I'm currently trying to implement openid to autheticate with. Brightspace gets to my auth method fine but when I try to redirect the user to the openid auth endpoint I keep gettings 404. Checking your help it says to check I have all parameters…
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Managing Sections
Good Morning, Our institution uses sections to manage large intakes. We have up to 200 students for some intakes. We would like to look into ways to stop instructors from posting in other sections, as many often forget to restrict their posts to their own sections. Is there any way for their roles to only post to their own…
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How do we access the question library?
Hi We want to make amendments to some of the questions in our quizzes and would like to alter the question library so that any change is cascaded down to all the quizzes that use that question. However we can't find the question library! Can you explain where this is found? Many thanks Best regards Debbie
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My browser locks up and won't scroll when using Brightspace
I've had this issue with my home institution and a different school where I am taking a grad school course in Brightspace. In discussions and assignments, my browser won't scroll anymore. To see the proper button to save my work, I have to make the page smaller (ctrl+-) to zoom out so I can see it.
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How can I use a Formula Grade item to calculate out a final grade.
This gradebook is using the weighted system. I have many categories that include many grade items in each. Weighting is very different for each category. In this program, the in class learning if worth 80% and an external exam is worth 20%, however, the gradebook needs to reflect specific weightings for the in class…
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Is it possible to edit or update the rubric linked to an assessment that is currently in use?
For context, in one of our courses, we initially had 12 modules. However, we removed the last 3 modules earlier this year. Our assessments/activities used a rubric to grade all 12 activities corresponding to these 12 modules. Now, we want to update the rubric by removing the last 3 activities (10, 11, and 12).…
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Can you define a temporary dataset and then connect to it in a second step of a process?
I am trying to connect Users to User Logins to Organizational Units so I can get faculty logins by college and department. Tried a few different ways but no luck.
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Sub modules vs. Modules in Classic content?
What are the pros and cons of using modules vs. sub modules in Classic content? Can anyone share some examples of how you have effectively used sub modules? (I am looking at this from an instructional design standpoint how to best use them. We are converting from Blackboard from Brightspace so I am trying to get a handle…
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How to make a first post?
I have just joined and I am not sure how to make a first post.
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How do I delete a quiz with a locked sign?
Hello I've imported quizzes from several courses and now I want to delete the ones that I'm not using in the course. However when I try in the quiz management area, the courses I tick are not deleted I think because they have a key (locked?) symbol by them. Why is this locked symbol there and can I remove it to delete the…
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Is there a way to change the default programming language for code samples?
Is there a way to change the default programming language for code samples on a course by course basis? Right now, the default is JavaScript. Every time I insert a code sample, I have to change this from JavaScript to the appropriate language for the course (e.g., some courses are taught with Python, some with Java, some…
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Issues with importing ILP courses from Brightspace into EvaluationKit (Watermark)?
This is our first semester using Brightspace and importing courses using Ellucian's ILP product. I am attempting to import courses into EvaluationKit and the only courses EvaluationKit sees are the ones I've created manually. Nothing that has come over via ILP is showing up when I search the LMS. Has anyone run into a…
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How do I hide zoom links when not using zoom?
I am not offering classes via zoom, so how do I hide the links to my zoom sessions? I feel that having these links can create confusion for students who think they may be an option for participating in class.
- Is there a way to get a report of who deactivated which users?
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Turn off or hide "virtual assistant"
Can I turn off this Virtual Assistant? It just gets in the way when I'm showing students content pages. Unsurprisingly, asking this virtual assistant how to "hide virtual assistant" or "turn off virtual assistant" or similar queries produced no useful response. As a workaround, I have reenabled my script blocker (uBlock…
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How do I resend an enrollment email to a learner?
I enrolled a group of learners and did not click the "send enrollment email" button because we are waiting to notify learners until after the facilitators have been trained. However, the "send enrollment email" button seems to now have disappeared now that learners have been enrolled. How do I now send them their…
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Single Profile Widget Picture Not Showing
Greetings! There was a time when I could see my picture in the Single Profile Widget that is show on the main page. I use Firefox and have set up my sites the New Experience mode. I am told that others can see the picture, but I am puzzled by the fact that I can't see it. I've embedded images in other parts of my sites and…
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Brightspace Guided Training: What's New for Brightspace 20.26.11
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: What's New for Brightspace 20.26.12
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.