I am unable to confirm phone number for notifications

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Jose.E.211
Jose.E.211 Posts: 2 🔍
edited October 2023 in Higher Ed / Postsecondary
Hello,

I am not getting the confirmation code for notifications with my mobile number and my school is unable to help, is there anything you guys can do for me?

I really appreciate it, thank you!
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Answers

  • Hi Jose,

    There have been a number of phone provider companies that are having gateway issues with sending these confirmation text messages to the users.

    Could you please let me know which provider you are using?

    Although this issue is caused by the providers, we want to make sure we inform these providers of the scope of this issue, so that they can investigate with appropriate priority.