Help About Grade Item need to Update, Not create new from Zoom/LTI for Attendance

Muhammad.R.564
Muhammad.R.564 Posts: 30 🌱
edited October 2023 in Higher Ed / Postsecondary

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Hello, I'm having trouble with Zoom sync with grades, right now my trouble is, that LTI/Zoom always creates new grade items.

I Need to attach it to an existing grade item(I'm trying to use the same name but still doesn't work) , if there any setup that i missed

Please help with this

Here's an attachments

Screenshot 2023-09-05 at 17.02.01.png
Screenshot 2023-09-05 at 17.03.10.png

Thank you

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Answers

  • Chris.S.534
    Chris.S.534 Posts: 379

    Hi Muhammad,

    I suspect the Zoom LTI integration is looking at the gradeObjectID parameter which defines the Grade Item in the Brightspace course offering into which the attendance values/grades are being published rather than the Grade Item name. Grade Item names do not need to be unique whereas the gradeObjectID's are unique.

    Given the Grade Item is created by the Zoom LTI integration when creating the Zoom session I believe the change would have to be made in Zoom and not Brightspace. I'd recommend opening a support case with the Zoom Support team to investigate if there is any scope to change this value.

    Hope this helps!

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  • Muhammad.R.564
    Muhammad.R.564 Posts: 30 🌱

    I see, i will contact Zoom support for that, Thankyou for helping

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