Sync Attendance Gradesbook with Zoom

Muhammad.R.564 Posts: 21 🌱
edited October 2023 in Higher Ed / Postsecondary

Hello, I'm having trouble with Zoom sync with grades, right now my trouble is, that LTI/Zoom always creates new grade items.

I Need to attach it to an existing grade item(I'm trying to use the same name but still doesn't work) , if there any setup that i missed

Please help with this

Here's an attachments

Thank you



  • Chris.S.534
    Chris.S.534 Posts: 201
    edited September 2023

    Hi Muhammad,

    I suspect the Zoom LTI integration is looking at the gradeObjectID parameter which defines the Grade Item in the Brightspace course offering into which the attendance values/grades are being published rather than the Grade Item name. Grade Item names do not need to be unique whereas the gradeObjectID's are unique.

    Given the Grade Item is created by the Zoom LTI integration when creating the Zoom session I believe the change would have to be made in Zoom and not Brightspace. I'd recommend opening a support case with the Zoom Support team to investigate if there is any scope to change this value.

    Another option to try is to check the box Auto Create Grade Items This should stop multiple grade items being created.

    As noted: Enable this option to automatically create a grade item when this tool sends a score. This will not happen if a grade item already exists.

    Hope this helps!