How do I display or find "read only" users

Question

I can't seem to search for them in a class. I have Super Admin access. I can find the users when I use the "users" option for the entire system, but not when I am in the class itself. My only choices in classlist are instructor or learner. I see how I can see an enrollment log, but no way to change the user role in a class except in the classlist - going back to my issue of not being able to pull them up.

Any suggestions are greatly appreciated.

Ana.A.776 · Accepted Answer

Hello @Paula.C.2956,

Thank you for reaching out to the Brightspace Community!

Currently, our Classlist tool doesn't have that functionality.

While this isn't a feature yet, we collect feedback and ideas in Product Idea Exchange (PIE), where you can submit new ideas and upvote existing one you would like to see implemented.

There is a corresponding PIE item (Classlist, Add Participant, Add Existing Users: Enhance by adding Search by Role (D1987), which you can upvote to further support your suggestion and help shape our Product Roadmap.

**Note you will need to log into Community o access the PIE item. You can access through the Quick Links widget found on the main homepage of the Community.

Best,

Ana

Steve.B.446 · Accepted Answer

One workaround might be to use the Bulk User Management tool. I think you should be able to run a batch file which re-enrolls them in the same course with Student or another visible role, after which you should be able to see them on the classlist and manage them as usual.