I used the bulk user enroll to enroll about 400 users into a course offering. Users have informed me of an email that they were sent stating that their "Final Calculated Grade" was updated with a score of 0/X. These users had not accessed the course, which I confirmed through impersonating them. I replicated this behavior…
Hello, How can I determine the number of users who have subscribed for email notifications? Thank you.
Brightspace Support / Trillium College IT Help Desk I’ve completed the PowerPoint module in MS Office Applications, but I’m still receiving the same grade summary email every few hours for the past week. It’s been repeating for days, and I can’t block or filter it in Outlook due to college account restrictions. Please stop…
Is there a way that instructors can receive email notifications when a student submits an assignment?
When I signed up for BrightSpace, it welcomed me and then went immediately to an unauthorized access page. Does anyone know how to get this issue fixed? Thank you Jen
Hi, I have a quick question regarding assignment creation in Brightspace. When I add and save a new assignment in a course, is there a way for students enrolled in that course to automatically receive a notification—either through email, or in-platform alerts—without me having to create a separate announcement? I want to…
Hi all, We're exploring some additional ways to connect with students. One simple way we're looking at is some modifications to how notifications of emails appear when they are sent to our College email. Currently, a notification of an email message in Brightspace by defaults sends and email to the users College email has…
In the Mail templates, there's one for Award Earned Notification. Is there a way to turn this off? We'd prefer to use an Intelligent Agent to notify users.
Hi, Under notification settings for a user, there is the option to Exclude Some Courses. If a course is excluded using that feature, should it also stop Summary of Activity emails for that course? Best wishes, Hermien
This is the email we received. It is not clear if there will be downtime during the window. Please clarify. Hello dbagroup NMHU, In order to ensure that your site will continue to run optimally, our Cloud Operations teams require that maintenance be done which will affect the following sites and product offerings.…
It looks like you're new here. Sign in or register to get started.
Here is info on March’s meeting. I hope you can make it! I think it should be really interesting! Session Time Thursday, March 5, 2026, 11 a.m. to 12 PM ET Session Topic: Cognitive Accessibility: Lived Experience, Burnout, and Building Better Systems Session Description: In this session, I’ll share my accessibility…
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes, followed by 15 minutes of Q&A and discussion. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 🧭 Explore the clean, modern interface of the New…
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session.
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes, followed by 15 minutes of Q&A and discussion. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 📊 Learn how to use Class Progress and Completion…
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in March 2026!