Brightspace Support / Trillium College IT Help Desk I’ve completed the PowerPoint module in MS Office Applications, but I’m still receiving the same grade summary email every few hours for the past week. It’s been repeating for days, and I can’t block or filter it in Outlook due to college account restrictions. Please stop…
Is there a way that instructors can receive email notifications when a student submits an assignment?
When I signed up for BrightSpace, it welcomed me and then went immediately to an unauthorized access page. Does anyone know how to get this issue fixed? Thank you Jen
Hi, I have a quick question regarding assignment creation in Brightspace. When I add and save a new assignment in a course, is there a way for students enrolled in that course to automatically receive a notification—either through email, or in-platform alerts—without me having to create a separate announcement? I want to…
Hi all, We're exploring some additional ways to connect with students. One simple way we're looking at is some modifications to how notifications of emails appear when they are sent to our College email. Currently, a notification of an email message in Brightspace by defaults sends and email to the users College email has…
In the Mail templates, there's one for Award Earned Notification. Is there a way to turn this off? We'd prefer to use an Intelligent Agent to notify users.
Hi, Under notification settings for a user, there is the option to Exclude Some Courses. If a course is excluded using that feature, should it also stop Summary of Activity emails for that course? Best wishes, Hermien
This is the email we received. It is not clear if there will be downtime during the window. Please clarify. Hello dbagroup NMHU, In order to ensure that your site will continue to run optimally, our Cloud Operations teams require that maintenance be done which will affect the following sites and product offerings.…
I have notifications set up in the Pulse App and I see them when I open the app and tap the notifications button. However, even though I have notifications enabled for Pulse in my iPhone settings, I still do not get push notifications such as badges and sounds. How can I fix this? Notifications I can only see when I open…
Hello, I'm following the instructions for posting an update alert/notification for updated content found on this page, however, I'm facing a few issues. 1. I notice that the option to "Post to Homepage" to create an alert can only be used once. That option disappears after I have posted an update for a content item, so I…
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Save your seat in our “Bright Ideas” 💡 Webinar Series. Each webinar is 20 minutes followed by 10 minutes of Q&A. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better professional learning experiences! What to Expect 📊 Allow learners to choose the learning that is right for them…
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Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes, followed by 15 minutes of Q&A and networking. Take a deep dive with our Customer Enablement and Learning Services Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 🧱 Practical strategies for…