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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

I need the phone number to call for System Admin Support

Welcome Sakaigers, you come from an amazing community of folks across Higher Ed who made a big impact in the post-secondary LMS space when change was needed, and the Sakai community has allied with D2L before. Some things that might help you: Importing Courses: Server-side/Admin-only Sakai archives can be imported into…

There's a popular kind of teaching called Team-Based Learning (TBL) which includes flipping the classroom and doing quizzes called RATs as soon as students walk in the door each class. RAT = Readiness Assessment Test. In TBL, the students first do the individual RAT (iRAT), typically a 10-question multiple choice quiz on…

I am developing a question library in a text file and converting to CSV using the Quiz Question Converter tool. So far so good. I'm wondering if I can include LaTeX equations in a way that they will be rendered properly after import.

I am an admin for my college and one of our courses has sections enabled in enrollment, I have tried looking for the options available to disable the sections but I do not see the option anywhere? How can I open a support ticket to get this resolved? Or figure out how to do it myself?

Hi I've transferred some elearning SCORM packages from our previous LMS (Learning Pool). We developed the elearning using their Adapt Builder tool. I now need to make minor amendments Can anybody advise how we download these from our courses on BrightSpace and then if there is a way to edit these SCORM packages? I've…

I have tried a few attempts...I think I am not doing something correctly with the exponent part of the formula? Any thoughts would help greatly thanks! Here is the ne I was trying {p}*((1+{r}/100)^({t}-1)

Instructor, lost access to my class "Groups" ("not authorized"). How can I regain access?

Our organization is getting ready to run the "National Survey of Student Engagement", and the the survey company will provide us with a mapping document with the student ID in one column and a unique link for that specific student in a separate column. The survey company suggests adding the link to an intranet/student…

Hi We have a lot of new faculty and some are struggling with the Calendar Tool. When going into the Calendar Tool, they access All Calendars and select/load their Calendar for their course (e.g.Course A) they want to edit. If they going into another course (eg. Course B), and want to make edits in that course B calendar,…

Hi, we're looking into Brightspace to set up course offerings coordinated through multiple institutions across the country. Does Brightspace allow this kind of central administrative setup? This page suggests that it is possible but want to make sure I'm not misreading.…

I have replaced my SCORM package several times in my course and have many results in my reports as a result. How can I remove those reports without deleting the associated completion to a user?

An instructor has reported that some students are unable to see the textbox for a Text submission-type assignment when the attached rubric is open. The rubric seems to cover up the textbox. Once the rubric is hidden, the textbox appears. Again, this seems to be sporadic as it works normally for some students and not for…

How does an instructor upload the assignment on behalf of a student should there be a need? Trying to submit the file under evaluate does not actually add the file - just gives a preview of how the student would do the process. Impersonate as student does also not work.

Hello, I've been asked if we can export a report of all users who have set their pronouns in Brightspace. Neither the User Attribute Values or Users Brightspace Data Sets contains this info. Can I get it from somewhere else ?

I know we can import as CSV, allowing us to download a template. I am also aware that we can export as “Brightspace package”, “Common cartridge”, and “Thin common cartridge”, but I don't find an export as CSV option.

We have a training course we are updating and all instructors are currently enrolled. If I reset the course and copy in the new content (full course copy), will they all get new content alerts and notifications? If they do, is there a way to copy the content without triggering these alerts and notifications. Maybe marking…

Is there a way to view Subject Content in two views. As a learner As a content editor. I need to be able to qa my work in learner mode and correct it in edit mode. Thankyou Sharon

I'm trying to build a report in Domo showing completion rates for a single folder within a course offering, where the folder contains multiple subfolders and subfolders contain html topic pages. Does the Parent Content Object ID in the Content Objects dataset relate to the top-level folder a series of topics are in? Ie, if…