Discussions - Brightspace

Recent Discussions

Open a case not functionning
Hi, I am trying to open a case, but the web page is not opening. It keeps cherching and nothing appears in the webpage :
How do I make a change to my listed ASC Team members?
I need to update my team members but do not see an editable field on the new ASC Support Portal . Please advise.
How do I access the live chat feature in ASC Support?
How do I access the live chat feature in ASC Support?
Phone Support
I need the phone number to call for System Admin Support
Please Help Login In
When I go to login through the Approved Support Contact Homepage it says Single Sign-On Error We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help. SOS error.
How do I open a support ticket
Do you guys provide any support to use this application?
Hi , I am not familiar with the software. In case I need any assistance to work on this application. Please let me know to find the solution to my issues with the software. Kind Regards, Manveer Gill
Where do I find the place submit a help ticket?
I can no longer locate how to generate a help desk ticket/talk to a rep. This is a time-consuming effort and I am not sure I understand why we no longer have that on the homepage. Can I get a direct link or instructions to where I need to go to get help?
How do I put in a support ticket now?
ASC Navbar?
The "How to find my wave" article says to select MyOrgs in the ASC Navbar: Where is this navbar? I'm an ASC but I've never seen it.

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What's New for November 20.24.11
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in November 2024!
Brightspace Guided Training: Q&A
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session.
💡 Bright Ideas: Brightspace Adoption Webinar Series for Higher Education - PART 2 of the Assessment Mini-Series: Assessment and Feedback in Brightspace
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes followed by 15 minutes of Q&A and networking. Take a deep dive with our Adoption Team into Brightspace tips and tricks for better digital learning experiences! What to Expect ❓ ✏️ Learn how to use QuickEval for streamlined grading 🎥 Explore…
What's New for December 20.24.12
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in December 2024!
💡 Bright Ideas: Brightspace Adoption Webinar Series for K-12 - Creating Meaningful Feedback in Brightspace
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 30 minutes followed by 15 minutes of Q&A and networking. Take a deep dive with our Adoption Team into Brightspace tips and tricks for better digital learning experiences! What to Expect ❓ 📑 Craft clear, actionable feedback 📊 Strategies to foster…