How do I put in a support ticket now?

Jessica.R.708
Jessica.R.708 Posts: 1 Analytics Builder Transition
edited August 2023 in Higher Ed / Postsecondary

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Answers

  • Heba.A.271
    Heba.A.271 Posts: 95

    Hi Jessica,

    Thank you for reaching Brightspace Community!

    If you are an Approved support contact in your organization you can create a support case from the new Brightspace Community using Quick links > ASC Homepage> Manage Cases and then select the tab labelled " Open new case"

    You can find the steps in this article.

    Hope this helps!

    Regards,

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